JAYA ARORA
Delhi
Summary
Experienced Administration Manager specializing in international/domestic event management, Claims management & Customer relationship management. Demonstrated expertise in luxury landscapes, consistently delivering exceptional client experiences that boost sales and enhance brand image.
Overview
6
6
years of professional experience
Work History
Assistant Administrative Manager
JSK Group Overseas
10.2021 - 04.2022
- Assumed Assistant Manager position in re-joined administrative team, managing all previous role's events while also spearheading expansion into commercial and marketing-related activities.
Claims Associate
Optum Global Solutions India Pvt. Ltd.
10.2020 - 10.2021
- Evaluated and approved/rejected Medical Claims for international clients seeking Medical Insurance.
Administrative Executive
JSK Group Overseas
10.2018 - 09.2020
- Successfully organized and managed multiple business engagement initiatives.
- Managed and coordinated visits from international clients to India
- Organized and managed a variety of In-House Corporate Events, Award Ceremonies, and Conferences.
- Managed and cultivated relationships with diverse business partners and stakeholders.
- Delivered presentations to VIPs, corporate partners, and dignitaries
Customer Relationship Manager
Kennis Planet Institutes Pvt. Ltd.
07.2016 - 09.2018
- Provided guidance and support to students and families during counselling sessions.
- Managed and fostered customer relationships with students and decision makers.
- Conducted and managed various events, including education fairs.
- Managed tie-ups with educational institutions.
Education
MBA in HR -
BVP, Paschim Vihar, Delhi
01.2017
BBA -
Rukmini Devi Institute of Advance Studies, Pitampura, Delhi
01.2015
Commerce -
Saint Giri Sr. Secondary School, Rohini, Delhi
01.2012
Skills
- Events Management
- Operational Optimization
- Resource Planning
- Strategic Partnerships
- Time Management
- Claims Management
- Negotiations
- Multitasking and Organization
- Flexible Schedule
- Client Relationships
- Communication Skills
Languages
- English
- Hindi
- Punjabi
Hobbies and Interests
- Travel
- Music
- Food
- Movies
- Novels
- Shopping
Timeline
Assistant Administrative Manager
JSK Group Overseas
10.2021 - 04.2022
Claims Associate
Optum Global Solutions India Pvt. Ltd.
10.2020 - 10.2021
Administrative Executive
JSK Group Overseas
10.2018 - 09.2020
Customer Relationship Manager
Kennis Planet Institutes Pvt. Ltd.
07.2016 - 09.2018
MBA in HR -
BVP, Paschim Vihar, Delhi
BBA -
Rukmini Devi Institute of Advance Studies, Pitampura, Delhi
Commerce -
Saint Giri Sr. Secondary School, Rohini, Delhi
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