History Research
Hi, I’m
Anjali Sreekumar
Community Officer
Kochi,KL
You must train your mind to be stronger than your emotions, or else you'll lose yourself every time.
A.P.J. Abdul Kalam
Summary
Dynamic and results-oriented postgraduate in Public Relations and Communication with hands-on experience in content strategy, SEO, and audience engagement. Proven success in leveraging data-driven insights to foster cross-functional collaboration, achieving a 40% improvement in emergency response times and a 25% increase in resource utilization. Strategic communication and analytical expertise are ready to be applied in a marketing or sales role that drives business growth and enhances community engagement. Demonstrated ability to navigate cross-departmental functions across organizations such as the Scottish Council, Police Scotland, Scottish Fire and Rescue, and NHS emergency services, committed to delivering innovative solutions that align with organizational goals and elevate brand presence.
Overview
3
Certificates
7
years of post-secondary education
4
years of professional experience
Work History
East Renfrewshire CouncilGlasgow, Scotland
Community Safety Officer
08.2023 - 06.2025
Job overview
- Revolutionized emergency response system by implementing optimized crisis management protocols, resulting in a 40% reduction in response times
- Conducted thorough investigations of 100+ community safety incidents, identifying patterns and implementing preventative measures
- Developed comprehensive analytical reports integrating data from 5 departmental sources, increasing operational efficiency by 12.4%
- Coordinated review of 150+ CCTV footage and incident reports for legal cases, establishing seamless collaboration with Police Scotland that improved case resolution rates by 20%
- Worked cross - departmentally to effectively coordinate Scottish Fire Service, NHS Scotland & Police Scotland to establish smooth functioning of emergency response centre.
Atalian Servest Group (Hays)Glasgow, Scotland
Human Resources Assistant
05.2023 - 07.2023
Job overview
- Streamlined recruitment process by revamping candidate communication strategies, resulting in 14% higher satisfaction scores and reducing average time-to-fill positions by 8%
- Enhanced cross-departmental collaboration through improved communication channels, increasing interdepartmental productivity by 15%
- Implemented structured screening protocol for 50+ candidates, leading to 20% increase in qualified applicants and reducing hiring manager interview time by 25%
- Managed HR database for Police Scotland facilities hiring, processing 75+ applications weekly with 98% accuracy
University of Glasgow (Hays)Glasgow, Scotland
Exam Office Administrator
04.2023 - 06.2023
Job overview
- Orchestrated examination logistics for 200+ students, ensuring 100% compliance with institutional protocols while maintaining student confidentiality
- Achieved 100% accuracy in sensitive student information management, decreasing follow-up inquiries by 8% within first month
- Coordinated exam paper organization, scanning, and distribution with zero errors, improving departmental workflow efficiency by 15%
Mental Health Resource Centre, NHS ScotlandGlasgow, Scotland
Team Medical Secratary
02.2023 - 04.2023
Job overview
- Transformed technical medical communications for 6 diverse audience groups, increasing comprehension rates by 60% and reducing patient confusion
- Revitalized physician-patient communication channels and documentation processes, cutting response times by 20%
- Managed confidential patient information with 100% GDPR compliance while processing 40+ cases weekly
- Demonstrated proficiency in NHS EMIS WEB & WINVOICE PRO systems, reducing documentation processing time by 30%
SpacemadeLeeds, England
Community Office Administrator
06.2022 - 10.2022
Job overview
- Created and distributed engaging digital media content on a weekly basis, resulting in 10% increase in social media engagement.
- Coordinated with cross-functional teams to develop targeted messaging for diverse audience segments.
- Analyzed content performance metrics to refine digital strategy and improve audience targeting.
- Successfully coordinated scheduling and booking systems, resulting in a 25% increase in resource utilization and saving 5 hours per week in administrative time.
- Created and distributed engaging digital media content on a weekly basis, resulting in 10% increase in social media engagement.
- Coordinated with cross-functional teams to develop targeted messaging for diverse audience segments. Analyzed content performance metrics to refine digital strategy and improve audience targeting.
- Successfully coordinated scheduling and booking systems, resulting in a 25% increase in resource utilization and saving 5 hours per week in administrative time.
Club RaphaelKochi, Kerala
Junior Content Writer
05.2021 - 08.2021
Job overview
- Crafted SEO-optimized multimedia content that boosted online engagement by 15% and enhanced search engine visibility by 20%
- Collaborated with marketing team to develop unified messaging strategy, generating a 34% increase in lead generation and 28% higher conversion rates
- Conducted comprehensive market and competitor research, delivering insights that increased content engagement by 30% within three months
- Improved content quality by conducting thorough research and incorporating industry trends.
Union Christian CollegeKochi, Kerala
Museum Assistant
03.2017 - 03.2019
Job overview
- Digitized and catalogued over 200 historical artifacts using specialized museum management software, increasing accessibility for researchers by 65% and reducing retrieval time from 25 to 8 minutes.
- Developed and implemented a visitor engagement strategy that increased museum attendance by 32% year-over-year, attracting new visitors during special exhibitions.
- Collaborated with a team of 4 historians to research and create 3 thematic exhibitions on Indian colonial art, resulting in a 45% increase in student group visits.
- Designed and delivered interactive educational programs for 10+ school groups totaling 250+ students, with post-visit surveys showing 92% satisfaction rate and 40% increase in history subject interest.
Education
Leeds Beckett UniversityLeeds, United Kingdom
Master of Arts from Public Relations & Strategic Communications
01.2022 - 07.2023
University of MadrasTamil Nadu, India
Master of Arts from Historical Studies
06.2019 - 05.2021
Union Christian College, Mahatma Gandhi UniversityKerala, India
Bachelor of Arts from History
07.2016 - 04.2019
Skills
Customer Support
undefinedCertification
Acing your Strategy: A Human Approach to Successful Business Planning Acing your Strategy: A Human Approach to Successful Business Planning SHRM
Interests
Blogging
Nature Walks
Accomplishments
- Received Certificate of "KUDOS" from East Renfrewshire Council for managing 17000 calls, a combination of Emergency Alarms & Emergency Response calls in a span of 4 hours due to network outage/malfunctioning
- Awarded IInd position in an All India Essay Writing Competition by International Interfaith dialogue India in 2018.
Availability
See my work availability
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Available
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Timeline
Community Safety Officer
East Renfrewshire Council
08.2023 - 06.2025
Human Resources Assistant
Atalian Servest Group (Hays)
05.2023 - 07.2023
Exam Office Administrator
University of Glasgow (Hays)
04.2023 - 06.2023
Team Medical Secratary
Mental Health Resource Centre, NHS Scotland
02.2023 - 04.2023
Community Office Administrator
Spacemade
06.2022 - 10.2022
Leeds Beckett University
Master of Arts from Public Relations & Strategic Communications
01.2022 - 07.2023
Junior Content Writer
Club Raphael
05.2021 - 08.2021
University of Madras
Master of Arts from Historical Studies
06.2019 - 05.2021
Museum Assistant
Union Christian College
03.2017 - 03.2019
Union Christian College, Mahatma Gandhi University
Bachelor of Arts from History
07.2016 - 04.2019