Anjali Wattal
Ahmedabad
Summary
Results-driven Project Coordinator with a strong background in Quality Assurance. Managed end-to-end project activities, ensuring timely delivery of high-quality solutions through effective client communication and resource planning. Coordinated cross-functional teams, optimising workflows with tools like ClickUp and JIRA to enhance project visibility and performance.
Overview
21
21
years of professional experience
Work History
Project Coordinator
Octet design studio
Ahmedabad
05.2025 - Current
- Acted as the primary client contact, leading requirement gathering, project updates, issue resolution, stakeholder communication, and delivery coordination.
- Managed end-to-end coordination of multiple client projects, ensuring timely delivery while meeting business objectives, quality standards, and project requirements.
- Developed and maintained project plans, timelines, and priorities while coordinating cross-functional teams including developers, designers, QA, and operations to ensure seamless execution.
- Coordinated resource planning, task allocation, and dependency management based on project scope, deadlines, team capacity, and business priorities.
- Utilised ClickUp and Jira for task management, bug tracking, and project monitoring, ensuring visibility into project progress and team performance.
- Identified project risks, delays, and scope changes, collaborating with stakeholders to implement solutions and maintain transparency, ensuring client satisfaction through successful project delivery.
QA Analyst - Manual Testing
IT Services India
Ahmedabad
06.2024 - 05.2025
- Performed functional and non-functional testing using Black Box techniques, including system, integration, regression, smoke, sanity, UAT, exploratory, API, and performance testing.
- Conducted API testing using Postman, analysed test results, documented defects, and provided recommendations to facilitate issue resolution and support continuous improvement.
- Designed, executed, and maintained test cases, test scenarios, and supporting documentation to ensure comprehensive test coverage and product quality.
- Collaborated with developers, business analysts, and stakeholders in Agile/Scrum environment to gather requirements and define project scope, supporting effective sprint execution.
- Led daily stand-up meetings and tracked project progress using JIRA Kanban boards to ensure transparency and timely delivery of milestones.
Sr QA Engineer
Mindtree Ltd.
Manchester, UK
02.2022 - 08.2022
- Designed, maintained, and executed test cases and test scenarios to validate functionality, stability, and business requirements.
- Executed testing activities such as broadcast and live testing, VOD/AOD playback validation, connected bridge testing, and ad-hoc testing for SD tickets and PRS, ensuring comprehensive coverage of functionalities.
- Managed defect lifecycle by logging issues in JIRA, conducting retesting, supporting release validation, and ensuring timely defect closure.
- Led daily stand-up meetings, tracked progress through JIRA Kanban boards, and coordinated testing activities within Agile environments.
- Utilised Salesforce and TestRail for customer onboarding, booking management, test execution tracking, and quality reporting, enhancing visibility and accuracy in project workflows.
QA Manual Test Engineer
J5FASHION
Manchester, United Kingdom
09.2020 - 02.2022
- Designed, executed, and maintained test cases and scenarios, validating business and system requirements by reviewing relevant documentation to ensure alignment with project goals.
- Performed functional testing using Black Box techniques, including UAT, regression, smoke, sanity, and exploratory testing, ensuring application quality and reliability through comprehensive validation.
- Collaborated with developers to identify, document, and track defects, verifying fixes and conducting security testing to enhance application stability and security.
- Worked closely with cross-functional teams in Agile/Scrum environments, participating in sprint activities, stakeholder communication, and release readiness efforts to support successful project delivery.
QA Manual Tester
TATA Consultancy Services
Ahmedabad, Gujarat
10.2012 - 10.2019
- Executed comprehensive functional testing using Black Box methodologies, including system, integration, API, regression, smoke, sanity, UAT, exploratory, and security testing to ensure application quality and reliability.
- Designed, maintained, and executed test cases, test scenarios, and supporting documentation while validating new features, enhancements, and business requirements.
- Supported quality assurance throughout SDLC, coordinating test planning, defect management, and production validation to facilitate timely, high-quality releases.
- Collaborated with developers, product owners, and stakeholders in Agile environments to analyse requirements and support successful project delivery through sprint activities.
- Conducted end-to-end testing for multilingual applications and Sitecore platforms, validating functionality, localisation, security, and user experience across releases.
Sr Customer Service Representative
Axis Bank Ltd.
Ahmedabad
05.2009 - 09.2012
- Delivered end-to-end customer support for home and car loan services, handling complaints, account-related queries, and documentation requests through multiple communication channels.
Built strong customer relationships by actively listening, resolving issues efficiently, and providing accurate product guidance and regular case updates.
Customer Service Associate
ICICI Bank
Ahmedabad, Gujarat
01.2005 - 04.2009
- Managed customer interactions related to loan services, account inquiries, and documentation while ensuring prompt and professional support across multiple channels.
Enhanced customer experience through efficient issue resolution, process improvements, and strong coordination with internal stakeholders.
Education
Diploma in Software Testing -
Seed Infotech PVT Ltd.
Mumbai, India01-2012
Bachelor of Commerce - Accounting and Business Management
Gujarat University
Gujarat01-2004
Diploma in Accounts -
Azure
Ahmedabad01-2004
Skills
- Project Coordination
- Agile methodologies
- Team coordination
- Performance monitoring
- Quality assurance
- Documentation
- API testing
- Defect tracking
- Testing documentation
- ClickUp software familiarity
- Jira software familiarity
- Customer relationship management
- Stakeholder communication
- Client engagement
- Complaint resolution
- Contract negotiation
Custom Section
https://www.linkedin.com/in/anjali-wattal-937488385/
Timeline
Project Coordinator
Octet design studio
05.2025 - Current
QA Analyst - Manual Testing
IT Services India
06.2024 - 05.2025
Sr QA Engineer
Mindtree Ltd.
02.2022 - 08.2022
QA Manual Test Engineer
J5FASHION
09.2020 - 02.2022
QA Manual Tester
TATA Consultancy Services
10.2012 - 10.2019
Sr Customer Service Representative
Axis Bank Ltd.
05.2009 - 09.2012
Customer Service Associate
ICICI Bank
01.2005 - 04.2009
Diploma in Software Testing -
Seed Infotech PVT Ltd.
Bachelor of Commerce - Accounting and Business Management
Gujarat University
Diploma in Accounts -
Azure