Itika Dagur
HEALTHCARE PROFESSIONAL | CHILD PSYCHOLOGY & COUNSELLING
Stoke-on-Trent
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Volunteer Coordinator
Mental Hospital
01.2022 - 12.2022
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Worked with program teams to identify and match volunteers with appropriate activities.
Child and Career Counsellor (Part-Time)
Childcare Centre
01.2021 - 01.2022
- Delivered structured one-on-one and group counseling for children facing emotional and academic challenges.
- Played a key role in reducing employee turnover rates by delivering comprehensive and engaging job-training initiatives that empowered staff members with the skills needed for success in their roles.
- Managed training budgets effectively, ensuring all resources were allocated appropriately to achieve maximum impact on employee development.
Psychology Intern – Child & Adolescent Department
Childcare Centre
02.2021 - 08.2021
- Conducted intake interviews with new patients, gathering essential background information to inform subsequent treatment planning efforts.
- Remained energetic and demonstrated passion for helping clients by applying active listening.
- Assisted in the development of psychoeducational materials, enhancing client knowledge and self-awareness around mental health issues.
Assistant Psychologist (Internship)
Psychology Department
01.2020 - 05.2020
- Documented daily observations, and reported changes to the clinical team.
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
- Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
- Followed CQC standards and infection prevention protocols.
Education
Master of Science - Health Inequality
Keele University
Keele University, Keele, Staffordshire, ST5 5BG 04.2023 - 01.2025
Bachelor of Science - Psychology
Suresh Gyan Vihar University
Mahal Yojana, Jagatpura, Jaipur 04.2019 - 01.2021
Skills
Child mental health assistance
Proficient in intercultural dialogue
Behavioral analysis
Safeguarding awareness
Counseling support
Emotional support
Health and safety awareness
Relationship building
Personal care assistance
Detail-oriented approach
Collaborative teamwork
Comprehensive care planning
Accomplishments
- Care Certificate – Skills for Care (Completed), 2023
- Understanding Adverse Childhood Experiences (ACEs) – (Completed) FutureLearn / Public Health Wales, 2023
- Child Psychology – Level 3 Certificate – 2024
- Mental Health First Aid (MHFA) – MHFA England, 2024
- Autism Awareness – Alison, 2025 (Completed)
- Level 2 Certificate in Counseling Skills – Online Learning, 2025 (in progress)
Timeline
Master of Science - Health Inequality
Keele University
04.2023 - 01.2025
Volunteer Coordinator
Mental Hospital
01.2022 - 12.2022
Psychology Intern – Child & Adolescent Department
Childcare Centre
02.2021 - 08.2021
Child and Career Counsellor (Part-Time)
Childcare Centre
01.2021 - 01.2022
Assistant Psychologist (Internship)
Psychology Department
01.2020 - 05.2020
Bachelor of Science - Psychology
Suresh Gyan Vihar University
04.2019 - 01.2021