Anjaly Venugopal
Business Analyst/Scrum master/ People Manager
Bengaluru
Summary
Experienced Business Analyst, Scrum Master, and People Manager with over 18 years of expertise in driving cross-functional teams, Agile practices, project management, and business operations. Adept at implementing automation, ensuring data accuracy, and managing strategic transformation projects. Strong leadership skills with a proven track record in team development, risk management, and client service.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Business Analyst/Scrum master/ People Manager
IBM India Private Limited
09.2020 - Current
- Organized and facilitated Scrum ceremonies, ensuring alignment with Agile principles and successful project outcomes
- Prioritized and maintained the product backlog, ensuring alignment with business goals and customer feedback
- Acted as the primary liaison between business stakeholders and development teams, ensuring clear communication and project success
- Managed and motivated a project team in a multi-vendor, multi-country environment, fostering a high-performance culture
- Directed and managed project meetings, including Steering Meetings and Phase Exits, ensuring timely project execution
Business Operations Specialist/Sales Management Advisor
IBM India Private Limited
11.2020 - 06.2011
- Company Overview: Strategic Imperatives - Cloud
- Ensured accurate data capture for each deal in the roadmap, improving process efficiency and collaboration
- Collaborated with sales leaders to validate deals and ensure full adherence to IBM’s Business Conduct Guidelines
- Provided weekly insights and reports to the sales team, enabling better client solution proposals and timely execution
- Strategic Imperatives - Cloud
Process Analyst
Deutsche Bank
03.2008 - 04.2011
- Managed settlement activities for OTC derivative products, ensuring timely and accurate processing
- Designed and implemented internal training programs to improve team performance and compliance
- Acted as a Subject Matter Expert (SME) for industry initiatives, ensuring timely settlements with clients
Analyst
Oracle India Private Limited
07.2006 - 03.2008
- Responsible in booking revenue orders & renewing Licence & support processes along with hosting weekly calls/dashboard discussions with business partners
- Played a key role in migrating processes and ramping up the pilot team
- Involved in quality audits and prepared MIS reporting for daily metrics and quality assessments
Education
Bachelor of Commerce - Finance & Computer Application
R.V.S. College of Arts & Science
Coimbatore, TN 06.2003 - 04.2006
Skills
Problem-solving
Requirements gathering
Analytical thinking
Project management
Tools Worked On
- Jira
- Confluence
- M-files
- Service Now
- Salesforce
- MS Office 365 Suite
Personal Information
- Date of Birth: 01/04/86
- Gender: Female
- Marital Status: Married
Professional Highlights
Responsible for the execution of project tasks, ensuring that project plans are well-defined and holding accountability for overall project delivery., Evaluated project progress using key metrics, identifying risks, and recommending necessary improvements to keep the project on track., Maintained and published regular reports and logs to stakeholders and sponsors on risks, issues, dependencies, and contingencies to ensure project transparency and alignment., Extensive knowledge of operational processes, specifically in OTC Derivative Settlements and Sales Operations, which facilitated participation in critical 'change the bank' projects., Led multiple automation and business initiatives focused on resolving workflow exceptions, reducing manual touchpoints, and ensuring adherence to regulatory standards., Played a vital role in the functional migration process across EMEA and Americas regions, establishing robust migration plans, training modules, and continuously assessing team and process health., Managed and mentored a team of 11, ensuring effective performance through targeted people management., Implemented continuous learning programs to upskill team members, fostering a culture of growth and inclusivity within the team., Delivered accurate sales reporting to functional and sales heads, enabling clear revenue projections, business enablement, and expansion., Emphasized exceptional service for interbank and corporate clients, ensuring positive feedback and a superior client experience., Contributed to building a robust risk mitigation model through periodic assessments of process risks and raised awareness with the team during critical internal and external audit exercises.
Timeline
Business Operations Specialist/Sales Management Advisor
IBM India Private Limited
11.2020 - 06.2011
Business Analyst/Scrum master/ People Manager
IBM India Private Limited
09.2020 - Current
Process Analyst
Deutsche Bank
03.2008 - 04.2011
Analyst
Oracle India Private Limited
07.2006 - 03.2008
Bachelor of Commerce - Finance & Computer Application
R.V.S. College of Arts & Science
06.2003 - 04.2006
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