Anjana B Pillai
HR & Training Professional
Bengaluru
Summary
Team-oriented self-starter bringing 11 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills. Creative content creator with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Associate Manager - Human Resource
Manipal Hospitals
03.2021 - 01.2023
- Spearheaded training-operation in HR for a team size of 5000+ including core medical teams & cross functional support teams.
- Worked on LMS, designed and developed various need based training content using articulate 360.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Developed & improvised learning contents across multiple platforms which are critical for operational excellence in the most demanding job situations of any core medical team.
- Driven organizational values and philosophy, ensure all training and development activities are strategically linked to organization’s mission and vision.
- Worked closely with leadership team to identify and address employee and organizational development needs (TNA).
- Enhanced team productivity by implementing efficient project management strategies.
Training Manager
Aloft Hotel
08.2019 - 11.2020
- Monitored training programs taken at departmental level, Conduct regular reviews with concerned department heads on the effectiveness of training programs, and take their suggestions to develop suitable programs.
- Recruitment of I.E.T and assist in recruitment for various levels.
- Follow through with ongoing coaching and Audit quality measure impact of training.
- Maintain Training MIS record and performance Review.
- Developing Training Modules and actively involved in HRD activities.
- Quality Assurance (Quality Standards, Quality Control, BSA Audit Marriott) Safety & sanitation.
- Human Resource Management, Employee Engagement & CSR Activity.
Learning and Development Manager
Radisson Blu Hotel
12.2016 - 07.2019
Transaction Risk Investigator
Amazon.com Services
09.2014 - 06.2016
Process Executive
Vodafone Shared Services
11.2012 - 03.2014
Citiphone Officer
Citibank
09.2010 - 06.2012
Management Trainee
McDonald's
07.2009 - 02.2010
Education
Bachelor of Science - Hotel Management
Institute of Hotel Management & Catering Tech
Trivandrum, India 06.2006 - 05.2009
Skills
Training & Development
Training Content Designing
Professionalism
Documentation And Reporting
Orientation and training
Performance Evaluation
Performance reviewing
Timeline
Associate Manager - Human Resource
Manipal Hospitals
03.2021 - 01.2023
Training Manager
Aloft Hotel
08.2019 - 11.2020
Learning and Development Manager
Radisson Blu Hotel
12.2016 - 07.2019
Transaction Risk Investigator
Amazon.com Services
09.2014 - 06.2016
Process Executive
Vodafone Shared Services
11.2012 - 03.2014
Citiphone Officer
Citibank
09.2010 - 06.2012
Management Trainee
McDonald's
07.2009 - 02.2010
Bachelor of Science - Hotel Management
Institute of Hotel Management & Catering Tech
06.2006 - 05.2009
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