Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Anjana Dineshkumar

Anjana Dineshkumar

Bengaluru

Summary

A focused professional having experience in implementing & driving HR policies, systems, and practices; ensuring smooth running and enhancement of centralized HR process operations in alignment of the same with business operations. Extraordinary communication and relationship-building skills; developed trusting and professional relationships across the career span.

Overview

4
4
years of professional experience

Work History

Associate Team Lead

Infosys BPM
01.2025 - Current
  • Reviewed HR Operations Effectiveness at regular intervals by studying the performance/outcome measures; identified suboptimal performance and initiated corrective action; evaluate scope for continuous improvement IN ORDER to ensure HR service delivery effectiveness.
  • Guided the team in creating collateral for the Unit-specific Induction and buddy program as defined. Planned and monitored implementation across DCs/DUs in the Unit in order to ensure better assimilation of new joiners into the organization.
  • Created the entry level (SE) resource requirement the unit (numbers, skills, special competencies etc); Evaluated internal options (bench, existing projects etc) to meet the requirement.
  • Communicated the requirement to E&R to ensure adherence to unit requirement; in order to execute effective deployment of employees in the sub unit or the DUs.
  • Executed unit specific performance management framework and initiatives, program manages appraisal cycles & CRR process (delivery, sales and consulting), Conduct orientation workshops for appraisers across locations and onsite, CRR CG Councils.
  • Post appraisal, conducted and reviewed the status of the PIP cases in order to ensure fair and effective feedback mechanism which will lead to improved performance.
  • Coordinated and participated with L&D to execute unit level training / development initiatives.
  • Defined the quarterly/periodic communication plan for the DUs/DC in line with the overall unit communication plan. Deployed Rewards & Recognition program for the Unit, Executed the Unit HEAR process at the Unit level, Defines the disciplinary handling process and provides support for disciplinary cases as required.
  • Monitored and ensured the effectiveness of the grievance redressal mechanism and employee query handling processes. Conceptualized and implemented DU specific engagement activities based on the need of the unit in order to keep the unit updated on the happenings and increase the engagement levels.
  • Monitored the employee governance process, intervenes where required IN ORDER to drive employee adherence to code of conduct. Handled level 3 disciplinary cases (along with Manager HR in extreme cases) by conducting investigation, and taking action with the employee.
  • Checked continuously to evaluate the effectiveness of the discipline process within the unit and drives communication to educate employees.
  • Reviewed the workforce management dashboard and highlights areas of focus as well as builds in continuous improvements.
  • Also prepared and published report on HR solutions/various HR initiatives on the defined Effort and outcome metrics. Socialized the usage of the reports in delivery by building awareness and communication - IN ORDER to continuously communicate with delivery on effectiveness of HR

HRBP Executive

HCL Tech
12.2021 - 01.2025
  • Proven success in making measurable impacts on HR Operations both at strategic and tactical levels
  • Highly skilled in developing & implementing strategic HR programs and 'People First' policies & work culture
  • Rich experience in HR Operations involving design & execution of strong organization structure, career architecture, role descriptions, steering training programs, and employee welfare initiatives
  • Proven success in employing human capital practices that attract and retain high - potential talent Showcased excellent aptitude in resolving complex employee situations and various workplace issues & concerns
  • An effective leader & multi-tasker with strong business acumen and excellent leadership skills
  • Provided advice and counsel on multiple initiatives, maximized all HR programs and cycles, and recommended solutions to complex employee relations and HR issues Extraordinary communication and relationship-building skills; developed trusting and professional relationships across the career span
  • Collaborated with leadership to assess and improve policies across board.
  • Promoted and enabled necessary changes to align operations with strategic plans.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Liaised between multiple business divisions to improve communications.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.

Business Development Executive

Falcon.io
02.2021 - 12.2021
  • Researching, identifying, and securing new accounts; helping ideate business generation activities
  • Generating new leads, identifying & contacting decision-makers, and facilitating potential business opportunities/clients
  • Maintaining a pipeline of all sales activities using CRM software; working in unison with sales & leadership teams to create, retain & grow accounts
  • Following the latest trends & customer needs to build a consistent sales pipeline that aligns with the target & revenue generation requisites
  • Promote the company's services & products by addressing or assessing the clients' objectives
  • Researching, identifying, and securing new accounts; helping ideate business generation activities
  • Identify potential leads/customer base through extensive market research
  • Regions Worked: APAC, UKI, AMERICAS, NORDICS, DACH, EMEA

Education

MBA - HR&MARKETING

SSN SCHOOL OF MANAGEMENT
Chennai, India
09.2020

BE - Electrical and Electronics Engineering

SRM TRP COLLEGE OF ENGINEERING
04.2018

Skills

  • Microsoft Office
  • Compensation And Benefits
  • Strategic Planning
  • Managing Employee Relations
  • Power BI
  • Stakeholder management
  • People management
  • Conducting Employee Surveys
  • Performance evaluations

Languages

English
Tamil
Malayalam
Hindi

Personal Information

Date of Birth: 01/30/97

Timeline

Associate Team Lead

Infosys BPM
01.2025 - Current

HRBP Executive

HCL Tech
12.2021 - 01.2025

Business Development Executive

Falcon.io
02.2021 - 12.2021

BE - Electrical and Electronics Engineering

SRM TRP COLLEGE OF ENGINEERING

MBA - HR&MARKETING

SSN SCHOOL OF MANAGEMENT

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