Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Anjana Gupta

Anjana Gupta

Bangalore

Summary

Result-driven seasoned technology leader with over 30 years of experience across the IT business value chain. Strong background in operational leadership and global program management within the technology services industry. Proven track record in spearheading large-scale transformation initiatives, optimizing delivery processes, and driving data-driven decision-making. Adept at collaborating across diverse functions and regions to align strategy, enhance operational efficiency and exceed business goals. PMP certified, known for strong leadership, influencing skills and ability to foster innovation. Prove track record of executing complex program in dynamic environment to drive outcome and create value. Adept at cultivating high-performance culture and achieving exceptional results in multicultural environment.

Overview

1826
1826
years of professional experience
1990
1990
years of post-secondary education
7
7
Certifications

Work History

Sr. Program Manager and People Leader

HPE Services
Bangalore
05.2011 - Current
  • Company Overview: Strategy & Digital experience, Analytics Center of Excellence, Bangalore(India)
  • Leading a team of 18 high caliber analytics and business Intelligence professionals
  • Leading and driving data strategy for the Business group to establish data trust and transparency across the organization for enabling business transformation and data-driven decision making
  • Accountable for providing relevant, accurate analytical insights and performance measurement to enable business growth, delivery optimization, product quality, and customer experience improvements
  • Business lead and sponsor for enterprise data platform to enable Single Source of Truth for service delivery business managed through largest and complex SFDC services cloud implementation (2nd Largest client for SFDC)
  • Providing insights on various strategic initiatives for business growth and cost optimization
  • A few outcomes - Annual cost savings achieved through vendors/partners managed services ($11M) and enabling revenue of $1.16B through new business opportunities identification
  • Driving improvement in Customer Experience through conceptualization and building of advanced analytics model
  • Assist in lawsuits responses & audits for legal and compliance team, trigger & manage legal holds for IT/BI systems
  • Strategy & Digital experience, Analytics Center of Excellence, Bangalore(India)
  • Key Engagements & Contributions
  • Royalty PMO: Supported end to end royalty payment process of circa $220 M annually for 29 HPE strategic alliance partners
  • Key achievement – Gap identification in over-payment of $120 M over 4 years period
  • Field Incidences forecasts for workforce capability and capacity planning: Leading quarterly forecasting of field incidences for different product and Labor line level to enable planning, supply-chain, and skill development
  • Account Intelligence for HPE sales: Led development of Customer Intelligence Profiles (CIP) for top 24 AMS accounts to pursue Services led sales opportunities for service penetration and revenue growth centered around account’s business growth plans
  • Support for H3C divestment in China (Tsinghua Holdings): Planned and led the execution of Business Intelligence and analytics services transition to new vendor in support of divestment to ensure privacy and security of proprietary data

Sr. Program Manager and People leader

Hewlett Packard Enterprises
07.2004 - 05.2011
  • Company Overview: Global IT Application Development and Support Center, Bangalore India
  • Led 60 members strong techno functional team to provide end to end support for business-critical Siebel CRM application for Channel Partner relationship management from HPE-GADSC (Global Application development and Support Centre)
  • Successfully led ambitious large scale IT transformation program to migration complete technology stack for the application to modern New Generation Data Center Architecture, collaborating with across-multiple geography business and functional leads, Oracle Siebel vendors
  • Global IT Application Development and Support Center, Bangalore India
  • Key Responsibilities:
  • Overall achievement of program objective
  • Planning and progress monitoring/control
  • Release scope planning and management; Resource estimation, planning, and optimization
  • Escalation management and conflict resolution; Stakeholder management
  • Team development, alignment, and restructuring
  • Management of program budgets for travel, training, awards, and appraisals

Business System Analyst and Project Manager

Enterprise Services APAC
Bangalore
01.200 - 01.200
  • Company Overview: Bangalore, India
  • Business system analyst on a large size project (team size 75), working directly with the client’s business SMEs/analysts
  • Supported Service Contract Management process for the 7 APJ countries
  • Bangalore, India
  • Key Responsibilities:
  • Accurate implementation of business functionalities to enable business process through IT system
  • Development plans and execution – System acceptance, Users training plan, User validation, deployment support
  • Warranty and production support
  • Issue analysis, transaction data analysis and liaising with development team

Assistant Manager

Tata Technologies India Limited
01.1995 - 01.2000
  • Company Overview: Mumbai, India
  • Study of used cases and developing the automation plan and IT system requirement, designing and building solutions for Business Process automation
  • Training, deployment & support of various software systems for automotive industry
  • Interface spanning across customers, people & processes
  • Connected 32 Regional Sales Offices across India for seamless operation
  • Mumbai, India

Sr. System Analyst

Intergraph India Pvt. Ltd
01.1993 - 01.1995
  • Company Overview: Hyderabad, India (A subsidiary of Intergraph Corporation US)
  • Developing digital libraries for OEMs such as ACTEL, HITACHI, SGI THOMSON etc
  • Leveraging proprietary software’s and tools/utilities for VLSI design, prototyping and simulations
  • Developed single handedly, a utility to automatically adjust the graphical representation of ICs to make them consistent and uniform for 80K components
  • Task accomplished in 24hrs which would have resulted in a saving of 6 man-months efforts and many defects
  • Big saving for the company
  • Awarded recognition for out-of-box and most innovative solution
  • Hyderabad, India (A subsidiary of Intergraph Corporation US)

Education

Engineering - Electronics and Telecommunication

NIT

Skills

Data driven decision making

  • Driving Data Strategy

Driving Digital Transformation

  • Cost management and control

  • Critical & Analytical thinking

  • Effective Executive Communication

  • Delivering operational efficiency

  • Leading through Change

  • Building strong customer relationship

  • Foster innovative culture

  • Effective Program Management

Analytical thinking

Strategic planning

Certification

Key Employee Award, HPE, 2009

Timeline

Sr. Program Manager and People Leader

HPE Services
05.2011 - Current

Sr. Program Manager and People leader

Hewlett Packard Enterprises
07.2004 - 05.2011

Assistant Manager

Tata Technologies India Limited
01.1995 - 01.2000

Sr. System Analyst

Intergraph India Pvt. Ltd
01.1993 - 01.1995

Engineering - Electronics and Telecommunication

NIT

Business System Analyst and Project Manager

Enterprise Services APAC
01.200 - 01.200
Anjana Gupta