Anjana Ramanujam
Data Process Analyst
Chennai
Summary
Highly competent process analyst having 4 Plus years' experience in Customer Relationship Executive /Data Process Analyst/Account Executive, and I would like to be a part of an organization where I could use and enhance knowledge and talent for the development of both the Organization and he improvements. To secure a challenging position in reputed organizations where can effectively contribute my skills as a professional and grow consistency along with the organization. Done a BBA project on Stress Management in Vinothagan Memorial Hospital, Thanjavur 2013. MBA Project on Employees Jobs Satisfaction in Tool Fab Engineering Industry, Trichy. Participated MIME in National Level Management at Prist University.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Data Process Analyst
Springbord Systems Private Limited
5 2023 - 10.2023
- Working on financial project which requires extensive knowledge on Company’s financials
- Searching all company’s detail via Ministry of Corporate Affairs Portal by using management Login credentials
- Extracted data and created elaborate report with companies ‘financial Information such as shareholders information, related party, cash flow, ratios along with P&L and Balance Sheet
- Coordinated with team members to successful execute project delivery
- Responsible for deliverables quality, on time turnaround and reporting
- Conducted walk-through demonstrations of proposed process changes
- Increased customer satisfaction by implementing improved processes that addressed service delivery issues
Customer Relationship Executive
Hyundai Motor Plaza
12.2021 - 05.2022
- aily base Post Sales Follow up calls and getting feedbacks from customer
- Enter all Data’s in (GDMS) Data Management System Daily Enquiry follow-up Develop and maintain strong relationship bond with customers
- Handling customers queries and resolve issues with regular interval period.
- Conducted regular follow-ups with customers to ensure highest level of satisfaction and address any potential issues proactively
- Performed detailed data analysis on customer feedback, leading to actionable insights for business growth initiatives
Account Executive
Sri Rama and Associates (Audit Firm)
07.2020 - 06.2021
- GST Output vs Input transfer entries
- RCM Payment Entries
- RCM Credit transfer entry
- ITC Reversal Entries
- Excess Input adjustment entries
- GST Payment Entries
- Monthly reconciliation of Back-to-Back Payables & Receivables
- Reconciliation of GST filed returns in Form GSTR-3B and GSTR1
- Validate sales report monthly for filing GST returns
- Case of intra-state transaction and IGST in case of interstate transaction
- Check sales report for Amendments of B2B, B2C, Credit/Debit Notes (Registered & Unregistered), Export of Invoices (It excludes deemed exports & Supply to SEZ) and B2C Others
- Daily Customers Follow-ups.
Data Process Analyst
Springbord Systems Private Limited
09.2018 - 11.2019
- Working on financial project which requires extensive knowledge on Company’s financials
- Searching all company’s detail via Ministry of Corporate Affairs Portal by using management Login credentials
- Extracted data and created an elaborate report with companies ‘financial Information such as shareholders information, related party, cash flow, ratios along with the P&L and Balance Sheet
- Coordinated with team members to successful execute project delivery
- Responsible for deliverables quality, on time turnaround and reporting Sales reports validate for taxes can be charged in invoice
- SGST and CGST in case of intra-state transaction and IGST in case of interstate transaction
- Check sales report for the Amendments of B2B, B2C, Credit/Debit Notes (Registered & Unregistered), Export of Invoices (It excludes deemed exports & Supply to SEZ) and B2C Others
- Daily Customers Follow-ups.
Data Process Analyst
Springbord Systems Private Limited
09.2018 - 11.2019
- Working on financial project which requires extensive knowledge on Company’s financials
- Searching all company’s detail via Ministry of Corporate Affairs Portal by using management Login credentials
- Extracted data and created elaborate report with companies ‘financial Information such as shareholders information, related party, cash flow, ratios along with P&L and Balance Sheet
- Coordinated with team members to successful execute project delivery
- Responsible for deliverables quality, on time turnaround and reporting.
Customer Relationship Executive
Annamalai Motors Private Limited (Renault Thanjavur)
01.2016 - 03.2018
- Daily base Post Sales Follow up calls and getting feedbacks from customer
- Enter all Data’s in (DMS) Data Management System To manage Cardekho leads
- Daily Enquiry follow-up Develop and maintain strong relationship bond with customers
- Handling customers queries and resolve issues with regular interval Period.
Education
MBA - Master Accounting
Nalandha School of Business
Trichy 06.2013 - 04.2015
BBA - Accounting
Nalandha School of Business
Trichy 06.2010 - 04.2013
High School Diploma -
Uma Maheshwaranar Higher Secondary School
Thanjavur 06.2004 - 04.2009
Skills
Reporting skills
Customer Service
Teamwork and Collaboration
Problem-Solving
Time management abilities
Microsoft Office
Call Center Operations
Sales expertise
Industryexpertise
- Very adaptable to the situations
- Goal-oriented with multi-tasking skills
- Optimistic /Time Management
- Willingness to learn
- Good rapport with customers.
Languages
Tamil
English
Timeline
Customer Relationship Executive
Hyundai Motor Plaza
12.2021 - 05.2022
Account Executive
Sri Rama and Associates (Audit Firm)
07.2020 - 06.2021
Data Process Analyst
Springbord Systems Private Limited
09.2018 - 11.2019
Data Process Analyst
Springbord Systems Private Limited
09.2018 - 11.2019
Customer Relationship Executive
Annamalai Motors Private Limited (Renault Thanjavur)
01.2016 - 03.2018
MBA - Master Accounting
Nalandha School of Business
06.2013 - 04.2015
BBA - Accounting
Nalandha School of Business
06.2010 - 04.2013
High School Diploma -
Uma Maheshwaranar Higher Secondary School
06.2004 - 04.2009
Data Process Analyst
Springbord Systems Private Limited
5 2023 - 10.2023
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