Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
ANJANA . S SURYA VEERAN

ANJANA . S SURYA VEERAN

Manager
Kollam

Summary

Industrious Center Manager dedicated to keeping operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing

personnel needs and solving routine and complex problems. Familiar with sales & service markets and proactive in capturing new customers and business opportunities. Talented professional with expert sales and Staff leadership, Business Development, Sales proficiency & Scheduling

talents. Composed persona known for having excellent drive. Insightful Center Manager with 4 years of customer service experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Center Manager position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Center Manager

H&M
Kollam
02.2018 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Managed work and performance of more than 20 employees.
  • Prepared annual budgets with controls to prevent overages.
  • Directed work of teams to deliver exceptional client experiences.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Drafted invoices for completed work.
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in field.

Manager

H&M
Kollam
06.2009 - 03.2012
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Prepared annual budgets with controls to prevent overages.

Education

BA Psychology - Accounting And Finance

Vellamanal H.S.S
Mayyanad, Kollam
06.2013 - 03.2014

Skills

Staff leadership

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Timeline

Center Manager

H&M
02.2018 - Current

BA Psychology - Accounting And Finance

Vellamanal H.S.S
06.2013 - 03.2014

Manager

H&M
06.2009 - 03.2012

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