Anjani Lal

Total Area - 135000 Sqft

• Proactively managing all the IFM (Integrated facility management) services in accordance with all account and client standard processes, and procedures and ensuring superior human experience.
• Planning and executing 52 weeks of planner activity for all the IFM activities.
• Developing and managing facilities' operating budgets for the assigned portfolio, proactively tracking variances, and managing the operation within budget.
• Achieving cost savings through maximum utilization of suppliers, and preferred vendors and identifying additional efficiency opportunities, consistent with client goals.
• Developing and managing a high-performing IFM team of diverse skilled professionals.
• Coordinating the operational aspects of the property in a manner, which protects, maintains, and improves the value of the client's assets.
• Ensuring all site management and operations practices are in compliance with standards and governance.
• Performing monthly reviews, reporting, forecasting, and asset management at all sites.
• Managing Admin and Facility operations for North & East offices (12 sites), Strategizing, planning, and executing key site-related activities.
• Managing facilities management services like Employee Transport, Cafeteria Management, Housekeeping, Security, Mailroom, Reception, Fire & Safety and repair, and maintenance etc.
• Managing leadership events like Town hall and live broadcast etc and Hospitality arrangements for senior management.
• Implementing innovative programs, processes, and procedures to reduce operating costs and increase productivity.
• Oversee soft services team, including Supplier Partners to ensure a culture of safety, customer service, compliance, quality and sustainability etc.
• Responsible for establishing annual budget and tracking expenses against budget periodically as specified by client / JLL.
• Planning and submitting PO requests for all the IFM services to the procurement team and ensuring the 'NO PO, NO WORK' policy.
• Preparing and submitting site operational expenses report to client and JLL.
• Monthly review with the client and stakeholders.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
• Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
• Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
• Developed and maintained annual budgets for facility operations, ensuring fiscal responsibility and cost-effectiveness.

• New office setup (Customer Care Center)
• Sourcing to new vendors and getting them onboarded for the services
• Implemented all the policies and procedures at the new office
• Managing the site operation in the allocated budget and reviewing monthly.

• Taking daily facility rounds and report submissions with corrective action.
• Data Center Operation Management.
• Daily, weekly, and monthly reports submission with the management.
• Placing orders for all consumable items like Housekeeping, Pantry, R&M consumables, stationery, etc.
• Preparing and tracking all consumables reports on a weekly and monthly basis.
• Preparing support staff attendance and submission.
• Monthly compliance document submission of all the vendor partners.
• Monthly invoice submission of all the vendor partners and ensuring their timely payment.

• Daily facility round of complete campus and report submission with corrective action.
• Attending to all complaints raised by the client and informing the team of action.
• Maintaining all the compliance documents, registers, SOP, etc., and review.
• Placing orders of all consumable items like R&M materials, Housekeeping, Pantry, stationery, etc.
• Preparing tickets dashboard monthly for submission.
• Preparing and tracking all consumables reports on a weekly and monthly basis.
• Preparing support staff attendance and submission.
• Monthly compliance document submission of all the vendor partners.
• Monthly invoice submission of all the vendor partners and ensuring their timely payment.