Anjani Maraboina

• Oversaw the full HR lifecycle, including hiring, onboarding, attendance, payroll, and policy creation
• Fostered a positive work environment through conflict resolution and employee engagement initiatives
• Designed and implemented HR policies for smoother recruitment and management processes
• Managed operational activities in the overseas education sector, ensuring team performance and process efficiency
• Addressed escalations, ensuring stakeholder and client satisfaction
• Aligned operational strategies with business goals to drive company growth

Key Achievements

• Developed and executed a performance review framework that improved team productivity by 25%
• Successfully resolved 95% of escalations within defined timelines, improving client retention
• Streamlined payroll and attendance processes, reducing errors by 30%

• Spearheaded recruitment efforts, sourcing, and hiring top talent through diverse channels
• Managed end-to-end recruitment processes, including job postings, interviews, and onboarding
• Designed and implemented training programs to enhance employee skills and performance
• Conducted performance appraisals, aligning individual objectives with organizational goals
• Developed workforce planning strategies and talent pipelines for key positions
• Boosted employee engagement through recognition programs and team-building activities

Key Achievements

• Reduced hiring time by 20% through streamlined recruitment processes
• Increased employee engagement scores by 30% via innovative team-building initiatives
• Developed talent pipeline that filled critical positions 40% faster than industry average

• Maintained relationships with active and lapsed accounts, identifying and onboarding new clients
• Developed and implemented sales plans to maximize revenue and ensure customer satisfaction
• Managed customer relationships, addressing hiring needs and aligning solutions with client goals

Key Achievements

• Achieved 110% of annual sales target by securing partnerships with new clients
• Retained 85% of existing clients by fostering long-term relationships
• Enhanced client satisfaction scores by resolving hiring challenges promptly

• Provided IT support, managing software and hardware issues
• Mentored new hires and developed training documentation for process improvement
• Drove employee engagement activities, including recognition programs and team-building events

Key Achievements

• Reduced issue resolution time by 15% by streamlining escalation protocols
• Trained over 50 new hires, improving process adherence and operational efficiency
• Successfully implemented team-building activities, increasing overall employee satisfaction

• Handled escalations and addressed payroll issues for major clients like American Express and Philips
• Delivered detailed reports and dashboards, ensuring compliance and timely issue resolution
• Trained new joiners on processes and CRM systems

Key Achievements

• Resolved 90% of payroll issues within a 24-hour timeframe, exceeding client expectations
• Developed training materials that reduced onboarding time for new hires by 25%
• Improved client satisfaction ratings by 20% through prompt issue resolution

• Managed US consumer sales, improving order accuracy and customer satisfaction
• Handled product delivery issues and facilitated spare parts dispatches
• Enhanced Net Promoter Scores (NPS) by addressing process gaps

Key Achievements

• Exceeded sales targets by 15% through effective client relationship management
• Reduced order delivery issues by 25% by improving coordination with logistics
• Recognized as a top performer for consistently high NPS scores

• Guided students in course and university selection for overseas education
• Conducted team training sessions and ensured smooth operations
• Monitored team performance and ensured timely response to client queries
• Successfully placed over 100 students in international universities within two years

Key Achievements

• Enhanced team productivity by 20% through targeted training sessions
• Improved client satisfaction by introducing faster query resolution process

• Conducted training sessions for medical staff and maintained medical equipment
• Managed preventive maintenance schedules and assisted with equipment procurement

Key Achievements

• Reduced equipment downtime by 30% through improved maintenance protocols
• Successfully trained 50+ medical staff, enhancing operational efficiency
• Streamlined procurement processes, reducing costs by 10%