ANJANI PALLEDA
Andhra Pradesh
Summary
Dynamic Network Administrator with extensive experience at Tata Consultancy Services, excelling in network troubleshooting and firewall configuration. Proven track record in deploying devices and resolving complex connectivity issues, ensuring optimal performance. Adept at customer support, fostering strong client relationships while maintaining high service levels. Skilled in switching and routing protocols, driving network efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Administrator
Tata consultancy services
Hyderabad
09.2023 - Current
- Company Overview: Client: Microsoft
- Managing network devices: Switch, Firewalls & Routers
- Network Onboarding and off boarding, code upgrade (Firewall, Switches and Routers), Auditing firewall, Port movement. Deploying and Replacing Cisco and Nexus switches across multiple sites.
- Working on high priority incidents (Tickets) including production impact incidents troubleshooting and resolving within SLA.
- Resolving connectivity, file sharing and firewall related problems. Providing network administration and support.
- Helping customers with their network related issues.
- ISP Failover, Firewall backup and license renewal. Configuring and troubleshooting mail client.
- Experience on IOS upgrade,VLAN, Tacacs, of switches.
- Handled trouble tickets with support of urgent issues i.e.: (Packet loss, Tunnels &BGP down, Firewall down, Port issues, SNMP). Coordinating with Palo Alto Tac
- Understanding of routing protocols: EIGRP, OSPF, BGP, TCP, UDP, Switching, Wireless devices.
- Hands on experience of cisco switches backup, recovery & password breaking, ping, traceroute.
- Troubleshot and resolved simple or complex issues utilizing reference materials.
- Resolved escalated customer support tickets related to networking issues in a timely manner.
- Deployed new devices including Switches.
Education
Master of Science - Statistics
Andhra University
Visakhapatnam05-2023
Skills
- Switching
- Routing
- Network troubleshooting
- Firewall configuration
- Device deployment
- Network administration
- Customer support
Certification
- CCNA Routing & Switching-Internally
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Personal Information
Full name: Anjani Palleda
Date of birth: September 15, 2001
Gender : Female
Marital status: Single
Languages known: Telugu, English, Hindi
Nationality: Indian
Father's name: P. V. Ramana
Mother's name: P Jyothi
Declaration
I hereby declare that the information provided is accurate to the best of my knowledge, and I take responsibility for the correctness of the details mentioned above.
Timeline
Network Administrator
Tata consultancy services
09.2023 - Current
Master of Science - Statistics
Andhra University
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