Anju Bala
Hissar
Summary
Learning is an ongoing process and challenges make learning more fruitful, believing the same. I would like to work in an organization where I am assigned challenging tasks which enrich my content and bring development to me and the organization as well.
Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.
Overview
6
6
years of professional experience
Work History
Account Executive
Central Cooperative Bank
08.2015 - 08.2017
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the bank's reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the bank''s roster of accounts.
Intern
Ado-Additives Technologies Pvt. Ltd.
06.2011 - 07.2011
- Training in Finance Department
Education
MBA - Finance & HR
Guru Jambheshwar University
Hisar, India01.2012
Bachelor of Arts -
C.R.M. Jat College
01.2009
Diploma -
Advance Computer & Account Institute
01.2008
12th -
Sr. Sec. Model School
Hisar, India01.2006
Skills
- Relationship building and management
- Worked on Windows (Almost All versions)
- Good Knowledge of MS-Office
- Written and verbal communication
- Customer service
- Business development and planning
Languages
Hindi
English (UK)
Extra-Curricular Activities
National Cadet Corps (Air Wing). Participated in Blood Donation camps many times conducted by Red Cross Society. Participated in NCC camps & other activities i.e. Skit Shooting, Parceling, Flying, Sled Ring, Gliding & many more. Participated in Intensified Pulse Polio Immunization Campaign in Distt.
Achievements And Awards
- Attended R.D. Camp as a best cadet of Der. NCC (Air Wing) in 2008.
- Attended N.I. Camp as a Dir. (Leader) Sr. Cadet in 2008.
Training
Ado-Additives Technologies Pvt. Ltd., Finance Department, 06/01/11, 07/31/11, Radio Analysis of ATPL Group.
Personal Information
- Date of Birth: 06/05/89
- Gender: Female
- Marital Status: Married
Timeline
Account Executive
Central Cooperative Bank
08.2015 - 08.2017
Intern
Ado-Additives Technologies Pvt. Ltd.
06.2011 - 07.2011
Diploma -
Advance Computer & Account Institute
MBA - Finance & HR
Guru Jambheshwar University
Bachelor of Arts -
C.R.M. Jat College
12th -
Sr. Sec. Model School
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