Summary
Overview
Work History
Education
Skills
References
Timeline
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ANJO JOSE

13 Upper Flat , Fleetwood Avenue, Westcliff on sea

Summary

Dynamic professional with a strong background in customer service and logistics, notably at Compass at Southend University Hospital. Proven ability to manage inventory and enhance patient experiences through effective communication and teamwork. Skilled in stock management and maintaining high-quality standards, consistently exceeding expectations in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Ward Hostess

Compass at Southend University Hospital
Southend on Sea
11.2023 - Current
  • Provided personalized menu guidance, took patient orders, and addressed all dietary and allergen-related inquiries.
  • Prepared and served meals and refreshments for breakfast, lunch, and dinner services, ensuring patient satisfaction and timely service.
  • Maintained cleanliness of ward areas by clearing and washing dishes, organizing the kitchen for subsequent meal services.
  • Coordinated with ward staff to meet patient dietary needs and adapt to special requirements in a prompt and supportive manner.
  • Delivered high-quality customer service with a patient-centered approach, prioritizing comfort and care.
  • Ensured compliance with food safety and hygiene standards.
  • Engaged effectively with patients, visitors, and healthcare staff, maintaining professionalism even in challenging situations.
  • Worked both independently and as part of a team under pressure, demonstrating flexibility to support business needs.
  • Confidently operated within a hospital environment, managing interactions with patients who may be unwell or distressed.
  • Took pride in responsibilities, consistently showing a commitment to learning and exceeding expectations to enhance patient experiences.

Store Assistant

Aldi Supermarket
Southend on sea
11.2022 - 11.2023
  • Received, unpacked, and organized new shipments from suppliers and vendors, ensuring efficient stock management.
  • Arranged and labelled products on display shelves to maintain an attractive and orderly store presentation.
  • Assisted customers in locating products and provided shopping advice to enhance the customer experience.
  • Processed customer payments efficiently and accurately at the checkout to facilitate smooth transactions.
  • Addressed customer inquiries and resolved complaints professionally, ensuring customer satisfaction.
  • Conducted regular price audits to identify and correct price discrepancies, supporting accurate pricing.
  • Collaborated with team members to maintain a clean, organized, and welcoming sales floor.
  • Executed cleaning and reorganization tasks after hours to prepare the store for the next day’s operations.

Logistics Controller

Cube Bikes
Prague
11.2021 - 07.2022
  • Managed inventory of bike parts to ensure optimal stock levels and timely availability for production.
  • Coordinated with suppliers and transportation providers to streamline logistics operations.
  • Processed orders for bike components, collaborating with the sales team to meet delivery timelines.
  • Implemented cost-saving strategies, reducing logistics expenses through efficient practices.
  • Conducted quality checks on incoming parts to ensure compliance with company standards.
  • Maintained accurate records and generated reports on inventory levels and delivery performance.
  • Forecasted demand based on historical data and market trends to prevent stock shortages.
  • Resolved issues related to order discrepancies and delivery delays to maintain operational efficiency.

Press Brake & Laser Machine Operator

Perso MB s.r.o.
Mladá Boleslav
09.2021 - 06.2022
  • Operated TRUMPF TruBend press brake machines (7036, 5085, 5170) and TruLaser machines (3030, 3040) to produce sheet-metal parts.
  • Set up CNC programs, adjusted parameters, and selected the right tools to achieve tight tolerances.
  • Read and worked from technical drawings and CAD files to ensure products matched specifications.
  • Prepared tooling, carried out calibration, and optimized cutting paths to reduce waste and improve efficiency.
  • Checked accuracy using calipers, micrometers, and gauges, maintaining consistent quality standards.
  • Completed sheet-metal processes including cutting, deburring, and finishing prior to delivery.
  • Performed routine maintenance and solved minor faults to keep machines running reliably.
  • Maintained a safe, organised work environment in line with company health & safety rules.
  • Collaborated with colleagues to improve workflow and meet daily production targets.

Education

Master of Business Administration (MBA) -

01.2020

Computer Application BSc -

01.2018

Higher Secondary Education (equivalents to A Levels) -

01.2014

Secondary School (equivalent to GCSE) -

01.2013

Skills

  • Flexible and adaptable to any environment
  • Excellent written and oral communication skills
  • Responsible and able to take charge in challenging situations
  • Basic knowledge in computer programming
  • Strong multitasking abilities
  • Teamwork and collaboration skills
  • Proficient interpersonal communication
  • Computer skills
  • Calm under pressure
  • Organized and enthusiastic attitude
  • Experience in stock management
  • Caring and empathetic nature

References

References available upon request

Timeline

Ward Hostess

Compass at Southend University Hospital
11.2023 - Current

Store Assistant

Aldi Supermarket
11.2022 - 11.2023

Logistics Controller

Cube Bikes
11.2021 - 07.2022

Press Brake & Laser Machine Operator

Perso MB s.r.o.
09.2021 - 06.2022

Master of Business Administration (MBA) -

Computer Application BSc -

Higher Secondary Education (equivalents to A Levels) -

Secondary School (equivalent to GCSE) -

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ANJO JOSE