Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Exposure To Financial Markets And Products
Timeline
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ANJU J

Bangalore

Summary

Highly motivated professional with 10+ years of experience in OTC derivatives, structured products, market data fixings, settlements, and Murex (2.1 & 3.1) operations.

Strong expertise in Murex UAT Testing, Production Support, Trade Lifecycle Management, and FO-MO-BO coordination.

Proven ability to handle high-pressure environments, manage critical breaks, support traders/operations, and ensure flawless trade processing across global markets.

Overview

11
11
years of professional experience

Work History

Assistant Manager

HSBC
08.2021 - Current
  • Reconcile trade discrepancies.
  • Escalate unresolved discrepancies to management. Monitor and correct institutional accounts.
  • Manage and reduce risk associated with settlement failure. Handling Platinum and very sensitive clients.
  • Liaising with Middle Office and counterparties on daily basis to settle pre-value date trades.
  • Maintain processes and procedures to mitigate business and operational risk.
  • Report to the higher authorities about team work on daily basis and also try to resolve the queries facing by the team.
  • Involved in training and mentoring of new hires.
  • Manage KRI Call and reports on daily and high aged breaks.
  • Involved in preparing Root cause Analysis with Middle office and management to stream line the process.
  • Employed by HSBC until Nov 2025; transitioned to Delta Capita continuing same role and responsibilities.

Murex Operations / Production Support

  • Provided L1/L2 production support for Murex tradeflows, ensuring seamless daily operations and settlement accuracy.
  • Investigated and resolved FO booking issues, pricing errors, missing curves, market data discrepancies, and settlement mismatches.
  • Monitored EOD batches, interfaces, datamart reports, and queues; resolved failures within SLA.
  • Handled high-priority incidents with quick impact assessment, documentation, escalation, and RCA preparation.
  • Created SOPs, control checklists, and process improvements that reduced operational risk and manual errors.
  • Acted as a key point of contact for FO/MO/BO teams to provide real-time support on trade breaks and workflow issues.

Murex UAT Testing Responsibilities

  • Led end-to-end UAT cycles for Murex (MX.3) across FO-MO-BO workflows, ensuring smooth validation of trade lifecycle, settlements, and accounting
  • Validated trade capture, modifications, terminations, lifecycle events, cashflows, sensitivities, and PnL impact in Murex.
  • Conducted market data testing for curves, vol surfaces, fixing rates, calendars, product static data, and counterparty enrichment.
  • Worked closely with FO, MO, BO, risk, finance, and technology teams to ensure UAT completeness and production readiness.

Process Analyst

05.2020 - 08.2021
  • Rate fixing on different indices based on rate sources.
  • Worked on Bloomberg and Thomson Reuters systems.
  • Managing client requirements and to direct the teams to create KPI reports.
  • Rate scan of all the deals booked in midanz on a daily basis.
  • Bank of England Gold bars allocation reconciliation.

Senior Analyst

Goldman Sachs Pvt Ltd
Bangalore
01.2017 - 01.2019
  • Pre confirmations of Coupon payments and redemptions payments prior to payment date.
  • Owning the issues and queries resolving in a timely manner.
  • Allocation of daily tasks to the team members.
  • Expertise in Calculation agent, in providing calculation of coupon, redemptions, physical redemptions payment breakdown.
  • Ensure the payments and the notices to the clients are out on Priority( 5 business prior to payment).
  • Handling physical Redemptions settlements - cross checking the instructions received from client, pre confirming the pay date and other economics.
  • Processing lifecycle of the notes.
  • Monitoring timely settlements of coupons and redemptions.
  • Goldman Sachs is a leading global investment banking, securities and investment management firm.

Markets Officer

Australia and New Zealand Banking Pvt Ltd
01.2015 - 01.2017
  • Pre confirmations of Coupon payments and redemptions payments prior to payment date.
  • Owning the issues and queries resolving in a timely manner.
  • Allocation of daily tasks to the team members.
  • Expertise in Calculation agent, in providing calculation of coupon, redemptions, physical redemptions payment breakdown.
  • Ensure the payments and the notices to the clients are out on Priority( 5 business prior to payment).
  • Strong communication with internal teams.
  • Handling physical Redemptions settlements - cross checking the instructions received from client, pre confirming the pay date and other economics.
  • Processing lifecycle of the notes.
  • Monitoring timely settlements of coupons and redemptions.
  • Australia and New Zealand Banking Group Limited is a major bank in Australia.

Education

Bachelor of Commerce -

Bangalore University
12.2011 - 01/2014

Skills

  • Murex UAT & Functional Testing (MX3)
  • Murex Production Support (L1/L2)
  • OTC & Structured Derivatives
  • Trade Lifecycle Management
  • Rate Fixings & Market Data
  • Client & Stakeholder Management
  • Break Reconciliation & Risk Mitigation
  • Process Improvement & RCA
  • Bloomberg & Reuters
  • MS Office, GREX, PayPlus, Fresco, TLM

Accomplishments

  • Recognized for learning 3 different processes in a short span of time.
  • Awarded on 02/01/15 for clearing all the breaks of the team and in September making high value manual payments in very less time.
  • Won numerous Bronze, Silver Star and spot Awards for playing a key role in the Operations Team for my commitment towards the job and received Appreciation mails from Line Managers & Head of Market Operations for proactively clearing high volumes of Nostro and Trading breaks during the business Migration project, thereby living up to the Values of ANZ Banking Group.
  • Taken full responsibility for bullion releases and precious metal settlements.
  • Expertise in 2 processes in a span of a year.
  • Appreciated for mentoring new hires on two different processes and calculations in a short span of time.
  • Awarded as Risk champion for clearing 2000 odd breaks in a span of 2 months.
  • Successfully reduced Murex settlement and trade enrichment breaks by 35% through proactive monitoring, RCA, and workflow improvements.
  • Supported global stakeholders during system migrations, ensuring smooth rollouts with minimal production disruption.

Exposure To Financial Markets And Products

  • OTC Financial Markets and Products
  • Derivatives - Rates - Interest rate swaps, cross currency- Swaps, Ndfs
  • Commodities - Metals and bullion release. (Gold, Silver, Platinum and palladium)
  • Structured products
  • Equity bonds, FICC Bonds, Treasury Bill
  • USMTNS, bonds, commodities.
  • Equity and options

Timeline

Assistant Manager

HSBC
08.2021 - Current

Process Analyst

05.2020 - 08.2021

Senior Analyst

Goldman Sachs Pvt Ltd
01.2017 - 01.2019

Markets Officer

Australia and New Zealand Banking Pvt Ltd
01.2015 - 01.2017

Bachelor of Commerce -

Bangalore University
12.2011 - 01/2014
ANJU J