ANJU KALANGADAN
WAITRESS
Malappuram,KL
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Waitress
Fragrant Nature Hotels
11.2022 - Current
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
GSA
Oshin Hotel
05.2022 - 10.2022
- Developed strong relationships with clients through prompt communication, transparency in project updates.
- Maintained accurate records of all service calls, repairs, and maintenance activities to provide clear documentation for future reference.
Hospitality Trainee
Indeevara Retreat Hotel
02.2022 - 04.2022
- Handled reservation inquiries via phone and email, providing accurate information on availability and rates.
- Participated in staff training sessions, acquiring essential skills for delivering top-notch hospitality services.
- Adapted to diverse roles within the hotel operation, showcasing flexibility and dedication that contributed to maintaining overall service quality.
- Cooperated with security personnel during emergencies or incidents requiring immediate intervention.
Hospitality Trainee
Ellan Jobs
01.2022 - 02.2022
Education
High School Diploma -
Aviator College of Aviation
Manjeri, India 04.2001 -
HSC -
Higher Secondary Examination Board
Kerala 04.2001 -
SSLC -
Kerala State Board of Secondary Education
Kerala 04.2001 -
Skills
Food safety understanding
undefinedTimeline
Waitress
Fragrant Nature Hotels
11.2022 - Current
GSA
Oshin Hotel
05.2022 - 10.2022
Hospitality Trainee
Indeevara Retreat Hotel
02.2022 - 04.2022
Hospitality Trainee
Ellan Jobs
01.2022 - 02.2022
High School Diploma -
Aviator College of Aviation
04.2001 -
HSC -
Higher Secondary Examination Board
04.2001 -
SSLC -
Kerala State Board of Secondary Education
04.2001 -
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