ANJU KUMARI
Accounts Professional
Shimla,HP
Summary
Accounts Professional experienced in account administration and customer relationship development. Streamlined client onboarding processes and resolved billing issues, resulting in high client satisfaction. Managed client accounts and optimized financial processes through effective financial analysis and problem-solving, delivering value through collaboration and adaptability.
Overview
6
6
years of professional experience
Work History
Accounts Professional
Vikas Sood & Company (Chartered Accountant)
05.2018 - 02.2024
- Prepared financial statements and reports ensuring accuracy and compliance with regulations.
- Streamlined account management processes to improve efficiency in client onboarding.
- Conducted thorough reviews of client accounts, identifying discrepancies for resolution.
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Facilitated client communication to resolve inquiries and enhance service satisfaction.
- Mentored junior staff on best practices in accounting procedures and client relations.
Education
Master of Commerce - Financial Accounting
Indira Gandhi National Open University
Shimla, India 04.2001 -
Master of Arts - Master in Economics
Himachal Pradesh University
Summer Hill Shimla H.P. 04.2001 -
Skills
Financial analysis
Financial reporting
Account auditing
Cash management
Account management
Account maintenance
Billing resolution
Document control
Microsoft Office
Customer relationship development
Decision making
Billing resolution
Timeline
Accounts Professional
Vikas Sood & Company (Chartered Accountant)
05.2018 - 02.2024
Master of Commerce - Financial Accounting
Indira Gandhi National Open University
04.2001 -
Master of Arts - Master in Economics
Himachal Pradesh University
04.2001 -