Anju Kurup

• Established a high-performance team culture by setting clear expectations, mentoring employees, and conducting regular performance evaluations.
• Optimized resource allocation and streamlined processes through operational analysis and the implementation of new software tools, driving efficiency gains.
• Strengthened client relationships, resulting in repeat business, and improved customer satisfaction ratings.
• Enhanced cross-departmental communication by developing effective reporting structures and information-sharing platforms.
• Ensured compliance and risk management by implementing robust internal controls, and leading audit reviews.
• Partnered with executive leadership to align departmental goals with organizational strategy, contributing to key administrative initiatives and policy decisions.
  Directed diverse projects and change management initiatives, ensuring timely delivery, quality standards, and smooth organizational transitions.
  Led major system migrations and process transitions in collaboration with technology and project teams, including reconciliation tools and product platforms.
• Championed innovation and data-driven decision-making, encouraging creative problem-solving, and leveraging industry best practices to improve performance metrics.
• Supervised recruitment, training, and career development programs to build team capability and sustain long-term organizational growth.
  

• Led month-end close activities, including variance analysis, account reconciliations, supervisory journal reviews, and critical ME checks, ensuring accuracy and compliance with SOX and audit requirements.
• Partnered with technology, operations, and project teams to design and implement process improvements, streamline production issue resolution, and build additional controls and KPIs to enhance efficiency and financial reporting integrity.
• Directed team development initiatives by identifying training needs, implementing career development and succession planning, and recruiting, hiring, and mentoring new employees to strengthen organizational capability.
  

• Coached team members in techniques necessary to complete job tasks.
• Sub Ledger (Loan IQ) to GL (SAP) reconcialation

• Provided training and support to onboarding employees.
• Perform quality checks

GL reconcialtion on SAP for teller express via mainframe