Anju Mary George
Certified CHRP & SAP Employee Central Specialist
Mumbai
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
13
13
years of professional experience
3
3
Languages
2
2
HR Certification (SAP EC & CHRP)
Work History
Deputy Manager - HR
VFS Global Services
Mumbai
2018.12 - Current
- Oversee the administration of the organization's HR information systems, including the HR information systems, overseeing the HRIS, ATS, HR Chabot, Project Management tool, and all integrated applications interfacing with SAP platforms.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assist system configurations, upgrades, and maintenance to ensure optimal functionality, data accuracy, and streamlined processes, promoting efficiency and standardization.
- Collaborate with internal stakeholders, including HR, IT, Corporate communication, Marketing & Branding, Legal and other departments, to identify system requirements, enhancements, and promptly resolve technical issues.
- Drive innovation by proposing and justifying new automation needs, process improvements, and simplifications.
- Provide comprehensive training and support to HR team members and end-users on system functionalities, data updating, and report generation.
- Collaborate with stakeholders to analyses existing HR processes and workflows, recommending system-driven enhancements or changes.
- Coordinate thorough user acceptance testing, ensuring well-planned training during system changes to enhance user proficiency.
- Maintain business requirement documentation and update procedures as needed.
- Ensure data integrity through regular audits, data clean-ups, and troubleshooting data discrepancies.
- Generate and analyses HR reports, metrics, and analytics to support data-driven decision-making and provide insights to stakeholders.
- Oversee system upgrades, track problem reports, and collaborate closely with internal IT teams to resolve issues promptly.
- Review and provide feedback on existing analytics from master data created from current dashboards and reports, ensuring implementation of the same.
- Actively engage with the regional teams in weekly meetings to set the direction of implementation and ensure effective execution.
- Serve as a primary point of contact for Training needs, system-related inquiries, issues, and escalations, ensuring timely resolution and user satisfaction.
- Develop user guides, documentation, and training materials to facilitate system adoption and usage.
- Managed 5 staff members, ensuring they understood processes well.
Personal & Administration Executive
Contract Advertising India Pvt Ltd
Gurgaon
2013.01 - 2014.08
- Provide comprehensive administrative support to the senior management team, including managing calendars, scheduling meetings, and arranging travel logistics
- Prepare and organize documents, presentations, and reports for meetings and presentations
- Handle correspondence and prioritize tasks to ensure efficient communication and timely response
- Act as a point of contact between senior management and internal/external stakeholders, demonstrating professionalism and discretion
- Oversee general office operations and ensure smooth functioning of day-to-day activities
- Manage office supplies, equipment, and maintenance, coordinating with vendors and suppliers as needed
- Maintain office records, files, and databases, ensuring confidentiality and accuracy of information
- Coordinate and plan office events, meetings, and conferences, including logistics, catering, and audio-visual arrangements
- Arrange travel itineraries, accommodation, and transportation for senior management and visiting guests
- Prepare travel expense reports and reconcile invoices in a timely manner
- Coordinate visa processing and other travel-related documentation
- Maintain and organize physical and electronic files, ensuring proper categorization, confidentiality, and easy retrieval
- Establish and enforce document control procedures to streamline information flow and maintain document integrity
- Assist in the preparation, editing, and formatting of various business documents
- Liaise with vendors and suppliers, negotiate contracts, and ensure timely delivery of goods and services
- Conduct periodic evaluations of vendors' performance to ensure quality and cost-effectiveness
- Provide ad hoc support to various departments and teams as required, including data entry, research, and coordination of special projects.
Team Member - Expatriate Operations
JP Morgan Chase
Mumbai
2011.07 - 2012.07
- Coordinate the end-to-end process of expatriate assignments, including pre-assignment preparations, assignment logistics, and repatriation
- Liaise with various stakeholders, including HR, legal, finance, and external vendors, to ensure seamless assignment planning and execution
- Facilitate the relocation process, including visa and work permit applications, housing arrangements, transportation, and settling-in assistance
- Monitor and manage assignment-related expenses, including allowances, relocation benefits, and tax equalization
- Ensure compliance with immigration laws, tax regulations, and employment requirements in both the home and host countries
- Coordinate and assist with the preparation of employment contracts, assignment agreements, and other assignment-related documentation
- Maintain accurate and up-to-date records of expatriate employees, including personal data, immigration documents, and assignment details
- Act as the main point of contact and provide ongoing support to expatriate employees throughout their assignments, addressing their concerns and needs
- Facilitate cross-cultural training and orientation programs to prepare expatriates for the host country's culture, business practices, and work environment
- Coordinate with HR and relevant departments to ensure expatriates receive necessary benefits, compensation adjustments, and performance evaluations
- Assist in the development and enhancement of expatriate policies, processes, and guidelines to ensure consistent and efficient operations
- Stay updated on industry best practices and trends related to expatriate management and recommend improvements to enhance the overall expatriate experience
- Collaborate with external vendors, such as relocation agencies, immigration consultants, and tax advisors, to ensure quality service delivery and cost-effective solutions
- Manage vendor relationships, including negotiating contracts, monitoring performance, and resolving issues as they arise.
HR Associate
Mafoi Randstand
Mumbai
2010.12 - 2011.05
- Performed an array of recruitment-related activities, including conducting referral recruitment drives, campus recruitments, vendor management, new hire induction/orientation, background verification checks to identify and hire the best talent.
- Compiled, generated, and maintained various MIS reports for presentation to the management.
Education
Bachelor of Commerce -
University of Mumbai
Mumbai 2005.01 - 2008.06
MBA - Human Resources Management
Tilak Maharashtra University
Mumbai 2008.06 - 2010.06
Certified Human Resources Professional (American Certification Institute) -
Blue Oceans Academy
UAE 2017.04 - 2022.09
Green Belt Certification in Career Counseling by Univariety in collaboration with UCLA Extension -
India
Mumbai 2020.02 - 2024.12
SAP Certified Application Associate - SAP SuccessFactors Employee Central Core - Certification
SAP
Mumbai 2024.02 - 2024.08
Skills
SAP SuccessFactors - Recruitment, Onboarding, Employee Central & Offboarding Module
undefinedAccomplishments
- Significantly improving performance through effective training support
- Digitized process videos for convenient reference based on time zones
- Facilitating the seamless transition of transactional activities to the HR shared service team
- Overseeing the handover for the ServiceNow case management tool and providing end-to-end support in case management
- Successfully managing the ONB 2.0 migration as a project
- Seamlessly executing the Offer Letter project, contributing to the successful go-live, and playing a pivotal role in boosting HR Chabot adoption rates through training initiatives and robust support for marketing plans and campaigns
- Attaining SFX Accreditation for the Certificate of Completion in SAP SuccessFactors Platform Administration Final Exam and SAP SuccessFactors Employee Central Core Administration Final Exam
- Completing training in Project Management fundamentals
Profile Snapshot
Highly experienced and results-driven HR professional with over 10+ years of expertise in various HR functions. Proven track record of successfully managing and implementing HR strategies, programs, and initiatives to support organizational goals and drive employee engagement. Possesses a comprehensive understanding of HR best practices, employment laws, and industry trends. Adept at building strong relationships with stakeholders at all levels and effectively communicating HR policies and procedures. Strong analytical skills with the ability to leverage data to drive informed decision-making. Exceptional organizational and multitasking abilities, with a focus on delivering high-quality results within established deadlines.
Extended Leave
An extended period of maternity leave to bring up my son until he was old enough to start nursery school.
Personal Information
- Date of Birth: 08/03/85
- Gender: Female
- Nationality: Indian
References
References will be provided upon request.
Timeline
SAP Certified Application Associate - SAP SuccessFactors Employee Central Core - Certification
SAP
2024.02 - 2024.08
Green Belt Certification in Career Counseling by Univariety in collaboration with UCLA Extension -
India
2020.02 - 2024.12
Deputy Manager - HR
VFS Global Services
2018.12 - Current
Certified Human Resources Professional (American Certification Institute) -
Blue Oceans Academy
2017.04 - 2022.09
Personal & Administration Executive
Contract Advertising India Pvt Ltd
2013.01 - 2014.08
Team Member - Expatriate Operations
JP Morgan Chase
2011.07 - 2012.07
HR Associate
Mafoi Randstand
2010.12 - 2011.05
MBA - Human Resources Management
Tilak Maharashtra University
2008.06 - 2010.06
Bachelor of Commerce -
University of Mumbai
2005.01 - 2008.06
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