Anju Sanal
Malad (W)
Summary
Adept at complaint resolution and RMA management, I excel in fostering customer satisfaction and team cohesion. At Cinta Electric, my proactive approach significantly enhanced service quality. My blend of technical know-how and interpersonal skills drives results, with a notable achievement of reducing customer complaints by 30%.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Cinta Electric
Mumbai
02.2017 - 05.2020
Education
B.sc - Computer Science
Barathiyar University
XII - Science
Maharashtra state Board
X -
Maharashtra state Board
Skills
- Complaint resolution
- Customer RMA management
- Strong teamwork
Disclaimer
I hereby declare that the above information furnished is complete and true to the fullest of my knowledge.
Hobbies and Interests
- Learning New Technologies in the field of Computer Science
- Reading Books
Additionalinformation
60%, 70%, 70%, C, C++, Java, Visual Basic, SQL, Graphics and Multimedia, Financial Accounting
Timeline
Customer Service Representative
Cinta Electric
02.2017 - 05.2020
B.sc - Computer Science
Barathiyar University
XII - Science
Maharashtra state Board
X -
Maharashtra state Board
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