Anjum Malek
Petlad,India
Summary
Accomplished professional with expertise in theatre operations and film programming, complemented by a strong understanding of film distribution and digital advertising platforms. Proficient in advanced MS Office applications, including Excel and PowerPoint, with a proven track record in event planning and box office operations. Skilled in utilising audio-visual technology and technical equipment to enhance audience experiences. Career goals include leveraging digital marketing skills to drive innovative strategies within the entertainment industry.
Overview
2
2
years of post-secondary education
20
20
years of professional experience
Work history
Cinema/Restaurant Manager
Cinepolis Luxury & Traditional Cinema
Sohar, Oman
05.2023 - 03.2026
- Directed daily operations of 8-screen cinema, overseeing a team of 15 staff members.
- Implemented efficient scheduling practices resulting in reduction of labor costs by 43% per Month.
- Spearheaded promotional campaigns and special events, increasing attendance and revenue by 7% per Quarter.
- Ensured compliance with health and safety regulations and conducted regular inspections to maintain a safe environment.
- Managed inventory levels and controlled costs effectively, contributing to annual savings of Average 3% per Month.
- Fostered a positive work environment through staff training, recognition programs, and regular performance evaluations.
Assistant Operation Manager
Cinepolis Luxury & Traditional Cinema
Muscat
09.2019 - 04.2023
- Assisted in managing daily operations including scheduling, inventory management, and customer service.
- Trained and supervised a team of 46 employees, ensuring adherence to company policies and procedures.
- Contributed to the development and execution of marketing strategies to boost ticket sales and concession revenue.
- Resolved customer complaints and concerns promptly to ensure a high level of satisfaction.
Restaurant Operation Manager
Barr Al Emarat Restaurant
Ajman
10.2017 - 06.2019
- Oversaw daily operations of a Fine Dine Multi Cuisine with a focus on ensuring top-notch guest experiences and achieving financial targets.
- Managed a team of 20 staff members, including hiring, training, scheduling, and performance management.
- Implemented strategic initiatives to increase revenue, reduce costs, and improve operational efficiency, resulting in cost reduction of average 3% per month.
- Developed and executed marketing strategies to drive traffic and enhance brand visibility in the local market led to revenue of AED 36000 per month.
- Maintained compliance with health, safety, and sanitation standards, ensuring a clean and safe environment for staff and guests.
Restaurant Operation Manager
The Indian Chef Restaurant
RAK
12.2016 - 10.2017
- Managed day-to-day operations of a Fine Dine Indian Cuisine restaurant, overseeing a team of 16 staff members.
- Implemented effective operational procedures, resulting in improved efficiency and reduced costs by average 3% per month.
- Achieved average 6% in increasing sales through strategic menu changes and promotional campaigns.
- Maintained high standards of food quality, cleanliness, and service to ensure customer satisfaction and repeat business.
Senior Restaurant Manager
Modern Foods Group (Al Musbah)
Jeddah
10.2009 - 10.2016
- Controlling Operative Expanses by saving Electricity, Daily operation expanses, Controlling food Cost and Menu Planning with Proper recipes.
- Planning and monitoring staffing schedules to ensure adequate staffing levels and work division for completion of tasks on time via promoting a positive environment at work and space is efficiently used to avoid congestion.
- Audit of administration functions along with on time paperwork, Recruiting, learning and development of staff.
Team Member
Pizza Hut (India)
Baroda
02.2008 - 10.2009
- Carry out daily operational activities such as food preparation, Maintaining Cleaning, Health & Safety, Food Quality, Food Service, Customer Service, Billing and updating CRM database.
Service Crew
McDonald's (India)
Baroda
05.2006 - 12.2006
- Carry out daily operational activities such as food preparation, Maintaining Cleaning, Health & Safety, Food Quality, Food Service, Customer Service, Billing and updating CRM database.
Education
Master of Arts - Hindi Literature
The Maharaja Sayajirao University of Baroda
Gujarat, India 03.2007 - 03.2009
Skills
- MS Office, MS Excel, PowerPoint, Outlook, Internet Surfing, Social Media & Digital Marketing
- Film scheduling
- Event planning experience
- Digital advertising platforms knowledge
- Understanding of film distribution
- Audio-Visual technology
- Advanced MS Office
- Film programming
- Theatre operations expertise
- Technical equipment knowledge
- Box office operation
- Brand promotion knowledge
- Service standards compliance
- Table setting standards
- Handling inspections successfully
- Promotion and upselling techniques
- Cost control expertise
- Vendor relationship
- Restaurant marketing strategies
- P and L accountability
- Complaint management
- Sales techniques
- Equipment Maintenance
- Business development
- Staff training
- Staff scheduling
- Employee scheduling
- Stock level monitoring
- Order delivery practices
LANGUAGES
English, Arabic, Hindi, Gujarati, Urdu, Turkish (Understanding)
Reference
Available – Immediate
Affiliations
- Reading, Cooking, Travelling
Timeline
Cinema/Restaurant Manager
Cinepolis Luxury & Traditional Cinema
05.2023 - 03.2026
Assistant Operation Manager
Cinepolis Luxury & Traditional Cinema
09.2019 - 04.2023
Restaurant Operation Manager
Barr Al Emarat Restaurant
10.2017 - 06.2019
Restaurant Operation Manager
The Indian Chef Restaurant
12.2016 - 10.2017
Senior Restaurant Manager
Modern Foods Group (Al Musbah)
10.2009 - 10.2016
Team Member
Pizza Hut (India)
02.2008 - 10.2009
Master of Arts - Hindi Literature
The Maharaja Sayajirao University of Baroda
03.2007 - 03.2009
Service Crew
McDonald's (India)
05.2006 - 12.2006