ANJUM SHAIKH
Global Asset Management-IT Procurement, Hardware/Software
Pune,Maharashtra
Summary
With over 9 years of total experience in varying roles & with 4+ years in IT Procurement & vendor management role have expertise in indirect IT-Procurement, software requisitioning,contract review, I focus on optimizing procurement processes,ensuring compliance, & aligning with client expectations. My expertise includes contract reviews,quote negotiations,software requests,invoice reconciliations,co-ordination & resolve any invoice & RMA issues, tag expense to appropriate spend category & maintaining excellent vendor relationship.
I am organized,dependable & skilled at managing multiple priorities,with string commitment to achieve stakeholder satisfaction. Having completed IT vendor management training, I am equipped to build effective vendor relationships & contribute to Organizational success.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
7
7
Certifications
1
1
Language
Work History
Sr.IT Procurement Specialist
Evolent India Private Ltd
02.2024 - Current
- Validated incoming requests from requesters & business owners, submitted for approvals process, follow-up with leadership for getting approved, coordinate for better quotes, placed orders in Workday portals, tracked purchase orders, coordinated with cross teams to get the orders sent to timely to vendors and followed up with vendors and carriers to support timely deliveries.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Update vendor database with all current purchases contracts software & hardware.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Developed and strengthened supplier relationships.
- Check payment statuses post PO issuance, coordinate with vendors for invoices not received.
- Coordinate between finance, vendor, and AP teams to achieve smooth flow of transactions.
- Work on invoice reconciliation and accruals.
-
SAM Consultant
EY Global LLP
04.2021 - 10.2021
- Working on major publishers software licenses like CA and IBM to prepare Effective License Position (ELP).
- Analyzing software usage consumption against software inventory to create Effective License Position reports
- Highlighting any discrepancies discovered during preparation of ELPs
- Conducting research on various products offered by Broadcom Technologies across different platforms
- Gathering details about metrics and perform research on similar products available in market for better understanding
- Share findings through presentations to entire team and archiving them for future reference
- Conduct timely meets with subordinates to discuss performance,good results & areas of improvements.
- Facilitating skill enhancement by offering guidance and resources to improve their capabilities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Asset Management-IT Procurement Hardware/software
IBM India Pvt. Ltd.
09.2018 - 04.2021
- Worked in the capacity of a point of contact for stakeholders,vendors, and site infrastructure teams,finance overseeing indirect IT procurement and contract reviews ,quote negotiation,co-terming renewal quotes, maintaining renewal tracker in alignment with stakeholders needs.
- Facilitated the submission of timely IT procurement requisition through Ariba Buyer on behalf of stakeholders and see through its completion. Maintain the renewal tracker for efficient management.
- Skilled at working independently & collaboratively with stakeholders,cross functional teams,vendors and get the work done.
- Complete process training to new joiners to help understand & speed-up at job for IT procurement,P2P cycle,company's in house tools & contribute to positive team dynamics.
- Provide services and support to stakeholders in ad-hoc reports required for Forecasting & Budgeting.
- Review and understand software vendor contracts for being complaint & risk mitigation from IBM (asset team scope).
- Resolved software entitlement discrepancies through variance checks, and created standard software reports for compliance and issue tracking
- Produced detailed and relevant reports for use in making business decisions.
Asset Management Analyst/ Procurement Analyst
Eaton Technologies
11.2009 - 11.2013
- Placed catalog orders with preferred vendors in Oracle iProcurement for IT hardware & peripherals & software per Standard company guideline & procedure
- Seeking price quotes from non-catalog vendors to achieve most favorable pricing and optimize costs.
- Managed emails addressing range of hardware and software issues, promptly resolving them to ensure client satisfaction.
- Teamed up with on-site infrastructure support vendors to oversee end-of-lease asset management and buyouts. Facilitated communication and coordination to promptly address client hardware and software issues, ensuring satisfaction.
- Assisted clients in selecting appropriate catalog items, placed orders for hardware, peripherals, and software through preferred vendors, and obtained quotes from non-catalog vendors.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Monitored license renewals,
- Provided licensing and software asset information to Project Managers, Service Managers, and Supplier Managers, and supported audit requests by providing necessary data and information.
Customer Service Representative
Zensar BPO
12.2007 - 08.2009
- Worked as customer service executive for the world's 2nd largest retail chain The Home Depot.
- Maintained customer satisfaction & records with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolve queries, concerns & determined root cause & resolve product or service complaints.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Commerce -
Lingaraj College of Commerce
Belgaum, Karnataka 06.1998 - 2001.05
CPGDM - Finance Management -
Symbiosis Center (Distance Learning)
Pune, Maharashtra 12.2010 - 12.2011
Skills
Area Of Expertise
- IT Procurement indirect
- Software Requisition
- Contract Review
- Invoice reconciliation
- Invoice accruals
- Negotiation
- Forecasting
- Stakeholder Communication
- Strong follow up
Additional Information
ERP Tools:
Workday
Terzo
MS Sharepoint
MS loop
Jira
BMC Remedy
Oracle iProcurement
Ariba buyer
Knowledge of SAP PO
IBM Tivoli Asset Discovery (TADz)
Accomplishments
- Consistently received stakeholders & vendor appreciation for a year and achieved &maintained outstanding customer scores in NPS surveys.
- Received acknowledgment as an IBM Rockstar on two occasions, highlighting exceptional performance and contributions for Cost saving for about $50k for stakeholder .Additionally, was awarded cash prizes in the form of Bluepoints by the stakeholder for consistently delivering excellence in customer support.
- Assumed a pivotal role within the tool improvement team, contributing significantly to User Acceptance Testing (UAT) for the feature upgrade and customization of BMC Remedy.
Certification
Prince2 Certified Foundation & Practitioner -Axelos Jan 26, 2021.
Personal Information
Date of Birth: 06/20/80
Timeline
Sr.IT Procurement Specialist
Evolent India Private Ltd
02.2024 - Current
SAM Consultant
EY Global LLP
04.2021 - 10.2021
Asset Management-IT Procurement Hardware/software
IBM India Pvt. Ltd.
09.2018 - 04.2021
CPGDM - Finance Management -
Symbiosis Center (Distance Learning)
12.2010 - 12.2011
Asset Management Analyst/ Procurement Analyst
Eaton Technologies
11.2009 - 11.2013
Customer Service Representative
Zensar BPO
12.2007 - 08.2009
Bachelor of Commerce -
Lingaraj College of Commerce
06.1998 - 2001.05
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