Anjuman Shaikh
Cambridge,India
Summary
Experienced in digital marketing with a strong focus on strategic marketing, brand positioning, and market research analysis. Demonstrates expertise in Google Analytics, CRM management, and pay per click advertising creative visionary with a proven track record in business performance reporting and sales strategies. Committed to enhancing business growth through innovative marketing solutions and effective team collaboration.
Creative Marketing Consultant skilled in developing compelling strategies that drive brand growth and enhance customer engagement. Successfully led campaigns that significantly boosted client revenue and market presence. Recognise for innovative thinking and ability to transform market insights into actionable plans.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work history
Receptionist
Arundel house hotel
Cambridge,UK, United Kingdom
2023.10 - Current
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Collaborated with team members in Organising company events; enhancing team cohesion and morale building activities.
Senior Account strategist
Accenture-Google Advertising
Hyderabad, India
2023.02 - 2023.08
- Understand the advertiser's business requirements and accordingly formulate Google Ads marketing solutions to achieve the business objectives.
- Streamlined bidding strategies for maximize return on investment.
- Coordinated cross-functional teams effectively, maintained seamless communication flow for project execution.
- Implemented advanced tracking tools, enhanced data accuracy in reporting.
- Analyzing campaign performance regularly to ensure goals were met.
- Used Google Analytics extensively, gained deep insights into user behaviour.
- Increased brand visibility by managing and optimising Google Ads campaigns.
- Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
- Built public relations strategies for broadened advertising scope.
Senior Account strategist in Upper mass market for Google ads
REGALIX
Hyderabad, India
2022.06 - 2023.01
- Provide consultations via telephone to advertisers
- Drive sales activities to achieve sales and productivity targets
- Understand the advertiser's business requirements and accordingly formulate Google Ads marketing solutions to achieve the business objective
- Revitalised underperforming departments via targeted turnaround strategies.
Customer Service EXECUTIVE
Indigo Airlines
Hyderabad, India
2018.09 - 2022.05
- Worked with INDIGO AIRLINE as a CUSTOMER SERVICE Executive for 42 months at Rajiv Gandhi International Airport
- Handle flight and airport related operation and documentation
- Developed strong product knowledge, customers appreciated the extra information.
- Customer handling and strong customer service skills, providing helpful information.Holds knowledge of airport operations
Education
Master of Science - Marketing
Anglia Ruskin University
Cambridge 2023.09 - 2025.03
MICROSOFT OFFICE SPECIALIST - Microsoft
Microsoft tech class
Mumbai, MaharashtraGraduation - undefined
SNDT COLLEGE
2015.06 - 2018.06
HSC -
HUME-JR.COLLEGE
2012.06 - 2014.03
SSC -
ST.ANTHONY'S HIGH
Skills
- Digital Marketing
- Google Analytics
- Good Team Player
- Sales/Business strategies
- Advertising expertise
- Strategic marketing
- Public relations tactics
- CRM management
Languages
English
Native
Hindi
Native
Marathi
Intermediate
Urdu
Fluent
Accomplishments
- Achieved quarter target within a month. (Accenture).
- Extra Mile Award [Accenture]
- Best customer services certificate - Indigo Airlines
- Best smile for customer certificate - Indigo Airlines
- Services Champion certificate- Indigo Airlines
Timeline
Receptionist
Arundel house hotel
2023.10 - Current
Master of Science - Marketing
Anglia Ruskin University
2023.09 - 2025.03
Senior Account strategist
Accenture-Google Advertising
2023.02 - 2023.08
Senior Account strategist in Upper mass market for Google ads
REGALIX
2022.06 - 2023.01
Customer Service EXECUTIVE
Indigo Airlines
2018.09 - 2022.05
Graduation - undefined
SNDT COLLEGE
2015.06 - 2018.06
HSC -
HUME-JR.COLLEGE
2012.06 - 2014.03
MICROSOFT OFFICE SPECIALIST - Microsoft
Microsoft tech class
SSC -
ST.ANTHONY'S HIGH