Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Field Support Engineer actively maintaining, commissioning and conducting tests & inspections to ensure operational effectiveness of utilities.
Providing sound technical inputs & engineering support to the team from conception to completion stage of the product; making presentations and demonstration of the project to the customer in perfect professional manner.
Proficient in anchoring installation & commissioning of electrical equipment, thereby enhancing operational effectiveness and ensuring completion of project in minimum turnaround time along with effective resource utilization to maximize the output.
Proficient in managing overall maintenance operations for reducing breakdown / downtime and enhancing operational effectiveness.
Proven track record in implementing cost saving measures to achieve substantial reduction in terms of production, raw materials, manpower and machine utilization.
Accomplished in aiding with projects, assisting in developing complex project baselines, monitoring and controlling projects with respect to cost, time over-runs and quality compliance to ensure satisfactory execution of projects.
Skilled in managing multiple tasks simultaneously and achieving targets under pressure & tight deadlines.
Expertise in identifying & resolving problems, ramping up project activities with on time deliverables and maximizing efficiency.
Knowledge of DG sets, AC power management system, DC power management system, Battery backup system, HVAC, antenna & basics of GSM/CDMA technology.
Recipient of multiple awards from Our organization & Customers also, remains always on Top in ranking in JK Circle and almost a score of appreciations from Top Management for the quality of work done.
Strong management and operational skills, demonstrable capability to build, organize and manage a team to support a wide range of initiatives.
Overview
8
8
years of professional experience
Work History
Energy Project Manager (Senior Executive)
Indus Towers Limited, Bharti Infratel Limited
06.2023 - Current
I am Handling Energy Saving projects like Solar Installation, Li-ion Battery banks installation, DG removal from towers to save Energy cost like Diesel, EB Bill Cost
Coordinate with SCM and Finance team for awarding contracts to vendor for Energy Project activities
Meeting customers’ expectations by delivering the target within timeline
End to End responsibility for Execution of work to install Solar, Li-ion battery bank & DG removal.
Field Support Engineer (Senior Engineer)
Indus Towers Limited, Bharti Infratel Limited
12.2019 - 05.2023
Supervising team of 250 resources with 10 Technicians in Hierarchy for all operational issues to ensure customer operations within SLA of 3 customers
(Bharti/Idea/RCOM)
Meeting customers’ expectations by delivering the required uptime within agreed SLAs
Coordinate with SCM and Finance team for awarding contracts to vendor for O&M activities and procurement of spares and equipment required for regular O&M
Ensure that all KPIs are achieved as per the targets set by the management
Effecting predictive & preventive maintenance schedules of various telecom equipment to enhance equipment reliability and increase network uptime
Conducting audits to ensure adherence to quality and safety norms across the entire course of project execution
Taking adequate measures like forming quality circles, maintaining necessary records and conducting audits to comply with statutory quality & environmental standards
Ensuring maintenance of complete telecom network inclusive of performance monitoring, day-to-day network operations, preventive & corrective maintenance
Providing technical advice for customized solutions for corporate customers and ensuring quality resolution of network related complaints within TAT
Administering end-to-end delivery of project including installation, commissioning, maintenance and testing of networking equipment thereby reducing downtime & enhancing operational effectiveness
Interacting with Site Purchasers and Suppliers for achieving cost effective purchase of equipment, accessories, material with timely delivery to minimize project cost
Leading, mentoring & monitoring the performance of team members to meet the project targets
Creating and sustaining a dynamic environment that motivates high performance amongst team members.
Executive
MIS, Bharti Infratel Ltd
05.2017 - 01.2019
Daily & Monthly generate of MIS reports, analysing the cases in Excel Sheet
Upload Data in Oracle Based Software
Prepare Report on excel using different reporting tools & formulas
Sent report to Manager on Daily basis & as per need
Maintain Reports of Admin related
Reports generation through pivot table & pivot chart
Practical experience & expertise in handling various Data & Reporting.
Domains: Data Centre networking, Telecom Business operations, Service support operations, Network monitoring system
Responsibilities:
Monitoring site alarms – All circles are connected through OSS of Nokia and Ericsson for alarm
Handle 11 Circles and approx
40000 sites on Pan India Circles
Surveillance of OPCO infrastructure using Net cool and Maximo developed by IBM on TSRM
Remedy service ticket reception, creation and handling
Preparing Service Ticket (ST) & Fault Ticket (FT) using TSRM (Tivoli Service Request Manager)
Coordinate with Technician, Cluster In-charge and Zonal Operation Manager for Outage Management
Release supporting reports on Daily basis in Operations
Daily and Monthly generation of MIS reports, analysing the cases in Excel
Maintaining attendance & performance data of employees
Analyses Energy report and release Dashboard to all circles
Working on NMS and IPMS process
Doing new site integration and rectification process and provide dockets
Working on EB & DG process (e.g.) EB, non EB and DG, non dg sites
Coordinate with the various vendors like Ericsson, Nokia, and Acme Tele power, Exicom, Pace Power and Emerson etc
For the sites communication status
Trend & Activity Report:
Keeping my Team on track with new procedures, Quality reports and Timeline
Responsible for tracking and publishing deployment dashboard and trackers with the help of using formulas and function which is required to complete activity and dashboards
Having full control & storage of data from 2011 to till date for integration
Preparing weekly, monthly & quarterly reports and Presentations for monthly team review
Analysing all data and update in PPT according to management and OPCO’s requirement
Generating of ESMA alarms tracker on daily basis
Help the O&M team in monitoring the performance of the Technicians and Field Support Engineers
Vendor wise Performance report regarding integrated & rectification site to our stakeholders on daily basis
Energy & Owner Helpdesk Management:
Prepare EB Disconnect and Rental DG Reports with the help of Ms Excel and Prepare of work Permit Reports in a week
Prepare Owner report with the help of Ms Excel on daily basis
Responsible for open & close Fault Ticket after the conformation from field team
Responsible for owner complaints & other issues
Preparing Data Day by Day for IBM Updated Portals for New Update.
Data Entry Operator and Backend Support
SEMICOLON PVT. LTD
10.2015 - 09.2016
Drawing relevant conclusions from the reports developed/submitted & providing the same to the top management in taking critical decisions
Compiling large amount of primary & secondary data from different sources
Sending mails to top management on daily basis
Education
Six Months Certificate Course in Information Technology -
NIELIT - undefined
Four Months Certification - undefined
PRASAR BHARTI Doordarshan Kendra
M.Tech - Electronics &Communication
Al -Falah University
2017
B. Tech - Electronics &Communication
Al -Falah School of Engineering and Technology
2015
Diploma - Electronics & Communication
JKSBOTE
2011
12th - undefined
JKBOSE
2008
Skills
Technical Skills:
Skilled with Windows, MS Office (Word, PowerPoint, Excel)
Work on MS Excel (VLOOKUP, Pivot table, Data Validation, Countif, Countifs, Concatenate, Sumif, Sumifs, Sum, Average) etc
Tool specification:
Netcool, Maximo, Citrix, CMS, SM portal etc
Project Planning
Field Management
Field Engineering
Field Operations
Field Visits
Field Supervision
Field Maintenance
Field Support
Multi-Unit Operations Management
Project Management
Cricket, Badminton, Chess, Poetry
I like playing games and writing poetry in free time.
Field Support Engineer/Supervisor at Indus Towers Limited or Bharti InfratelField Support Engineer/Supervisor at Indus Towers Limited or Bharti Infratel