Anjun Pradeep
Bengaluru
Summary
Experienced Order to Cash professional with a proven ability to manage and lead teams to achieve operational excellence. Skilled in process operations, remote transitions, and project management, with a strong focus on developing procedures and service standards that drive business success.
Overview
10
10
years of professional experience
Work History
Team Lead
ACCENTURE
05.2024 - Current
- End to End accountability and ownership of the Business Deliverables
- FostÌer a positive and collaborative work environment
- Motivate and inspire team members to achieve their best.
- Ensuring smooth operations and SLA deliverables are met.
- Ensured that the team is cross trained with ready backups where each team member is handling End to End process
- Drive productivity and efficiency of the team
- Currently handling team of 15 members.
- Providing leadership, guidance and direction to the team members.
- Foster a positive and collaborative work environment.
- Always strive to get the most out of my team by coaching understanding, and inspiring them.
- Assisting the Managers and Global Leaders in creating daily, Monthly, as well as ad hoc reporting tasks related to performance, accuracy, productivity.
- Driving productivity within SLA and monitoring service requests constantly to prevent SLA misses.
- Addressing escalations both internally and externally and creating an action plan to avoiding them.
- Maintaining client coordination to fulfill client expectations.
- Coaching team members to motivate them and encourage their growth and success.
- Assisting production testing along with UAT for the future projects which might involve a new geographical transition.
- Process flow charts and Standard Operating Procedures created for Speed stability of process.
- Collaborated with other departments to ensure the effective Integration of operations with other business functions.
Assistant Manager – OTC
JOHNSON CONTROLS
06.2022 - 05.2024
- Ensuring all Month ends, Quarter ends and Year ends are timely closed and met
- Handle escalations - internal from within the organization and external from clients.
- Monthly Reviews & Dashboard - Compile and review monthly dashboards for the Management & the Client
- Ensuring smooth operations and SLA deliverables are met
- Client Co-ordination Coach Team members, motivate and help in their development.
- Plan New Joiners/Internal Process Trainings.
- Support the Leads / Managers in preparing Billing Handover, Daily, Monthly Performance, Productivity, Accuracy & Ad hoc reporting activities.
- Ensured that the team is cross trained with ready backups where each team member is handling End to End process
- Daily, Monthly Operational review calls with Managers/Stakeholders showcasing on Team Hits, Challenges, Misses, Opportunities and Road Ahead
- Ensure Compliance/SOX Control to applicable policies, guidelines & regulations of the company.
- End to End accountability and ownership of the Business Deliverables
Senior Analyst – O2C
CARGILL BUSINESS SERVICES
08.2017 - 06.2022
- End to end Transitions
- Carrying on deal desk process and price verification for new contracts and updating SOP’s in a timely manner.
- Strategic planning on month to date sales, and monitoring the sales.
- Generation of Sales Contract
- Generation of Return Order in SAP
- Contract Adjustment: Adjusting the quantity in contracts as per Business requirement
- Contract Modification: Swapping Contracts from one Location to another location, Material Change in Contracts, Source plant change and Delivery location change.
- Knocking off Expired Contracts.
- Approving Blocked Contracts in SAP.
- Generating Revenue and Invoice
- Orientation and guidance to newly joined team members
- Generation of Credit and Debit Note in SAP.
- Contract Cancellation in SAP.
- Circulating daily volumes status to BU
- Handling all Transactions from Order to trade and settlement to cash.
Analyst – O2C
EXL Services Pvt Ltd
12.2015 - 08.2017
- Worked in EXL Services pvt ltd Associate in Finance and Accounts from Dec 2015 to Aug 2017.
- Management of Stock Keeping Unit (SKU), Batch as per the requirement by the customer.
- Generating Purchase Requisition and Service requisition in SAP Generating STO(Stock Transfer Order)
- IAN (Inventory Adjustment Note) entries for internal stock movements in SAP.
- Purchase order creation and amendment.
- Clearing Customer Ledger
- Generating Batch Number in SAP as per the requirement of Business Unit.
- Fixing of Credit Limits based on their past sales and payment records.
- Pre-Approved batch and Preapproved reversal.
- O2C/P2P/Inventory Management & related transaction processing under stringent timeline.
- Various critical MIS Reports preparation & circulation (Daily, Weekly, Monthly)
- Clearing open entries by comparing with bank statements
- Transfers & Closure of project if it is expired or if no more used by the customer.
- Generating Revenue and Invoice.
- Creation of sales orders, Contracts, Credit & Debit Notes and corresponding amendments.
- Active participation in Post final Interface and Month end activities.
Education
MBA - Finance
Bangalore University
01.2015
Bachelor of Business Administration - undefined
Kannur University
01.2013
Skills
- MS Office
- Order Management
- Order to Cash
- Sales Order
- Supply Chain
- O2C Cycle
- SAP End User Experience
Accomplishments
- Have been recognized by Client and received appreciation from clients for follow up of overdue invoices
Languages
English
Hindi
Malayalam
Kannada
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Personal Information
Date of Birth: 04/02/92
Software
SAP Hana
Oracle
Sales Force
Timeline
Team Lead
ACCENTURE
05.2024 - Current
Assistant Manager – OTC
JOHNSON CONTROLS
06.2022 - 05.2024
Senior Analyst – O2C
CARGILL BUSINESS SERVICES
08.2017 - 06.2022
Analyst – O2C
EXL Services Pvt Ltd
12.2015 - 08.2017
MBA - Finance
Bangalore University
Bachelor of Business Administration - undefined
Kannur University
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