Summary
Overview
Work History
Education
Skills
Certification
Other details
Timeline
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Ankit Agarwal

Ankit Agarwal

Bur Dubai -17A St - AI Mankhool - Dubai

Summary

Seasoned professional with extensive experience in acquiring enterprise clients and developing strategic business relationships in IoT, M2M Connectivity, Voice Solutions, CPaaS, and SaaS sectors. Proven track record as Global Account Manager at Vodafone Idea Limited, successfully engaging with major Tata Group companies to implement innovative solutions like Google Workspace and IoT Connectivity. Expertise in value-based selling, driving revenue growth, and managing full business development activities, with a focus on building relationships with key decision-makers. Strong skills in new account acquisition, CXO-level solution selling, and P&L management, contributing to enhanced revenue and profitability.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Global Account Manager

VODAFONE IDEA LIMITED
08.2023 - Current
  • # IoT &M2M,Mobility,Internet, Voice Product Management,Revenue Management,New solution sales,Team Management,product Development.Major projects Includes Connected cars,Smart meters & Utilities,Smart transportation,EMS,Full stack IoT solutions for TATA Group of Companies.
  • Global Account Manager for Tata Group of Companies helping TATA group of companies || Google work space |IOT || M2M Connectivity || IOT Connectivity | Voice Solutions|| CPAAS | SAAS Products with Vodafone Idea Limited for TATA Group of Co.
  • Product sales specialist IOT,alliances, Google work space, connectivity management platform (CMP),M2M connectivity, Connected cars, Utilities, EMS,BMS for EVs,Digital Engagement & Enterprise mobility at Vodafone Idea Limited in Alliance with TATA Group of Companies.

Strategic Account Manager - Enterprise sales ::

Videocon Telecom - SmartPing
06.2021 - 07.2023
  • Directed strategic initiatives for business development of CPaaS products across India, including WhatsApp and SMS solutions.
  • Assisted clients with DLT regulations, entity registrations, and template submissions on Indian operators' platforms.
  • Delivered various CPaaS products such as RCS, SMS, and chatbots to enterprise accounts to enhance profitability.
  • Led sales and marketing strategy planning for client acquisition and retention in government and corporate sectors.
  • Engaged with new customers daily through product demonstrations tailored to specific business needs.
  • Prepared costing and submitted service proposals, incorporating profit margins for competitive pricing.
  • Participated in networking events and conferences, delivering presentations to prospective clients.
  • Maintained accurate records of sales activities through CRM and Excel to track progress.

Sr. Key Account Manager – Enterprise sales

Paytm
03.2019 - 05.2021
  • Company Overview: One97 communication’s flagship brand, is India's largest digital goods and mobile commerce platform - inspired and driven by a commitment to great consumer experience.
  • One-Stop-Solution for CPAAS Products like Bulk SMS, Whatsapp, Chatbot, Audio conferencing, Web conferencing for BFSI, Ecommerce, Logistics clients.
  • Providing services to enterprise clients for Virtual Number, Outbound Calling, IVR System, Progressive Dialer, Bulk SMS Solution, Promotional messages, Transactional Messages.
  • Responsible in driving BFSI campaigns, Email / SMS campaigns and Push channel campaigns, etc. and have in-depth knowledge of email campaign management, marketing automation.
  • Responsible for Key account management & New Business Acquisition.
  • Responsible for revenue extraction for a portfolio of various products and services for BFSI, Ecommerce & Logistics industries.
  • Serving Key accounts like Axis Bank, Bajaj Auto Finance, Anand Rathi, Motilal Oswal, Electronica Finance, Poonawala Fincorp.
  • One97 communication’s flagship brand, is India's largest digital goods and mobile commerce platform - inspired and driven by a commitment to great consumer experience.

Customer Success Manager

SMS Country Networks (TELEBU Communications)
10.2017 - 03.2019
  • Responsible for Key account management for Cloud communications & SAAS Products.
  • Responsible for New Business Acquisition for Bulk SMS, Campaign Manager Solution, IVR services, Out-bound dialer services, missed call alerts.
  • Meet Key officials of the corporate to ensure best service standards for cloud communications for APAC clients.
  • Maintaining the consistency in follow-ups starting from order execution till closure.
  • Serving key accounts like Toastmaster, Muthoot finance, Cashxl, Adani capital, ICICI Securities, Aadhar Housing finance, HDFC Bank, Bajaj Finance.
  • New Business Acquisition & Key account management for IVR, Toll Free Numbers, Virtual Numbers, Conferencing, API, SaaS, Voice, Missed Call services.
  • I have worked on sales force, have hands on knowledge on features advantage & benefits of Sales force.

Deputy General Manager

Matrix Cellular International Services Pvt.Ltd
03.2011 - 01.2017
  • Handle Enterprise clients for Matrix offered products & services like International Sim Cards, International Data Cards, Foreign Exchange, Travel cards.
  • Responsible for revenue generation through sales of offered products & services.
  • Responsible for after sales service provisioning and collections.
  • Handling B2C & B2B of International Voice /Data Cards/Foreign Exchange/Insurance.
  • Cultivating business from channel partners, HNI clients, new acquisition and existing clientele.
  • Developing existing accounts, generating new business through cold calling, referrals lead follow-up, and customizing sales strategies to address client-specific needs and markets.
  • To develop and get long term growth by maintaining relationships with corporate to achieve repeat/referral business.
  • Proactive approach towards understanding client needs and product proposing.
  • Building company profile and brand image in the market through sustained campaigns pursuing and maintaining new business relationship.
  • Relationship management and key account management.
  • Effective data management of HNI Clients & Key accounts.
  • Handling & managing customer and internal escalations.
  • Serving Key accounts like Microsoft, All scripts, Infosys, Eaton technologies, ISMT Limited, PRAJ Industries, Konecranes.

Education

Master of Business Administration -

SIOM
Pune, Maharashtra, India
01.2011

Bachelor of Commerce - Finance

I.E.H.E
Bhopal
01.2009

Skills

  • New Account Acquisition
  • Team Management
  • CXO-level Solutions Selling
  • Competition & Market Analysis
  • Excellent P & L management skills
  • Capacity Planning & resource optimization
  • Revenue & Profitability Enhancement
  • Strategic Alliances & Planning
  • Key Account & Relationship Management
  • Channel development & Management
  • International & Global client handling

Certification

  • AMFI Certification
  • IRDA Certification
  • SAP B1, B2
  • Proficiency in Excel & PowerPoint

Other details

Date of Birth: 09/10/87

Timeline

Global Account Manager

VODAFONE IDEA LIMITED
08.2023 - Current

Strategic Account Manager - Enterprise sales ::

Videocon Telecom - SmartPing
06.2021 - 07.2023

Sr. Key Account Manager – Enterprise sales

Paytm
03.2019 - 05.2021

Customer Success Manager

SMS Country Networks (TELEBU Communications)
10.2017 - 03.2019

Deputy General Manager

Matrix Cellular International Services Pvt.Ltd
03.2011 - 01.2017

Master of Business Administration -

SIOM

Bachelor of Commerce - Finance

I.E.H.E

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Ankit Agarwal