ANKIT ATUL DAS
Process Specialist
Pune
Summary
To Seeking a position to utilize my skills and abilities in the job that offers professional growth while being resourceful, innovative and flexible.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Process Specialist
Infosys BPM Ltd
10.2020 - Current
- Professional Experience – Collection and cash application Specialist
Customer Engagement: Managed collections by proactively following up with customers via emails and calls to ensure timely receipt of payments across multiple geographies.
Dispute Resolution: Collaborated with Front Office (FO) and Global Business Services (GBS) teams to resolve billing disputes, unapplied cash, and UAC/UIC issues, minimizing escalations.
Aging Analysis: Monitored AR aging reports, identified overdue accounts, and implemented corrective actions to reduce outstanding balances and improve cash flow.
Payment Reconciliation: Ensured accurate reconciliation of customer accounts, clearing intercompany transactions, and addressing discrepancies such as overpayments, short payments, and prepayments.
Performance Reporting: Prepared monthly collection performance reports, highlighting KPIs such as Days Sales Outstanding (DSO), overdue reduction, and collection efficiency.
Stakeholder Collaboration: Partnered with finance and sales teams to align collection strategies with business unit goals, ensuring smooth operations across 8+ countries.
Process Improvement: Recommended and implemented process enhancements that improved collection timelines and reduced outstanding receivables.
Leadership Support: Acted as backup Team Lead, assisting in team management, mentoring new joiners, and ensuring process continuity during transitions. - Performing and handling all the cash app activities like bank reconciliation, cash postings, customer/GL account clearings, UIC clearing and UAC UIC follows via emails & calls for 8+ countries single handley with minimal errors and escalations.
- Along with this also managing team as the backup of the Team Lead and other team members along with my Business unit and country codes.
- Got trained and handled the crucial countries like Netherlands and Italy & other than postings also performed cheques and all the RIBA actives in Italy.
- Got selected as a KEY person for entire BU of 8 countries with responsibility of handling all the queries regarding this BU and performing testing while CFIN migration and train the other team members after migration.
- As crossed trained for all the countries in Particular BU, I trained almost 5 new joiners during my tenure of 4 years.
- Coordinate and schedule meetings/calls with FO and GBS for resolving older or crucial issues regarding UAC and UIC.
- Analysis of Intercompany payments and clearing the accounts with proper reconciliation. Also identification of overpayments, short payments and Pre payments and solving FOs queries regarding the same.
- Prepared various monthly reports such as KPI, CPI, Reversal Tracker, Controls and governance deck.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
Storekeeper
Doehler India Pvt Ltd
08.2015 - 03.2020
- Handling material inwards & related activity & documentation
- Handling material dispatch & related activity & documentation
- Manpower managing as per requirement
- Material arranging for production and dispatch
- Maintaining Logistic related services for smooth conduct of business
- Supporting various types of audit such as Customer Audit, Food Safety Audit etc.
Account Assistant (Part Time)
Vinit D. Accha & Associates
04.2014 - 06.2015
Education
Commerce
Indira Collage of Commerce And Science
Pune01.2016
Skills
Stakeholder Collaboration – Coordinating with FO, GBS, sales, and finance teams across multiple geographies
Communication Skills – Professional interaction with customers via email, calls, and meetings
Leadership & Training – Acting as backup Team Lead, cross-training across countries, and onboarding new joiners
Problem-Solving – Ability to quickly identify root causes and implement corrective actions
Time Management – Handling high-volume transactions across multiple countries with accuracy and efficiency
Certification
MS-CIT
Accomplishments
- Reduced Days Sales Outstanding (DSO): Achieved a 15–20% reduction in overdue receivables through proactive customer follow-ups and dispute resolution.
- Accuracy in Cash Application: Maintained 99%+ accuracy in posting and reconciliation across 8+ countries, minimizing escalations.
- Process Improvement: Streamlined workflows and introduced automation that reduced unapplied cash by 25% and improved reconciliation timelines.
- Leadership Recognition: Selected as Key Person for BU (8 countries) during CFIN migration, leading testing and training initiatives.
- Training & Onboarding: Successfully trained 5+ new joiners and cross-trained across all BU countries, ensuring 100% process coverage.
- Customer Dispute Resolution: Recovered payments worth $X million by resolving complex billing disputes and intercompany mismatches.
- Reporting Excellence: Designed KPI/CPI dashboards and governance decks that improved management visibility and decision-making.
- Audit & Compliance Success: Ensured zero audit findings by adhering to SOX controls and governance standards.
- Recognition & Awards: Received appreciation for outstanding performance in collections and cash application, contributing to improved cash flow.
Additional Information
- Languages: Proficiency in English, Hindi, and Marathi (spoken and written).
- Technical Tools: SAP (FI/CFIN), MS Excel (Pivot Tables, VLOOKUP, Macros), ERP systems, and reporting dashboards.
- Professional Achievements: Recognised as Key Person for handling cash application and collections across 8+ countries.
AWARDS
Spot Award, Rising Star Award, Individual Extra Miler Award, Istar Award
Timeline
Process Specialist
Infosys BPM Ltd
10.2020 - Current
Storekeeper
Doehler India Pvt Ltd
08.2015 - 03.2020
Account Assistant (Part Time)
Vinit D. Accha & Associates
04.2014 - 06.2015
Commerce
Indira Collage of Commerce And Science