ANKIT BANSAL
Haldwani
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
TEAM LEADER
BARODA SHARED SERVICES LIMITED
04.2022 - Current
- Accurately monitored and tracked customer payments received.
- Responded to customer inquiries, complaints, and requests in a timely manner.
- Verified accuracy of invoices before sending out to customers.
- Assisted clients with questions or concerns about their accounts in a professional manner.
- Maintained accurate records of all collections activities and progress.
- Provided timely feedback on collection efforts to management.
- Recorded information about status of collection efforts.
- Ensured all collection activities complied with applicable laws and regulations.
- Provided guidance and support to junior members of the team when required.
Senior Collection Officer
DHANI LOANS AND SERVICES LTD.
10.2020 - 04.2022
- Analyzed financial statements for clients who have been unable to make timely payments.
- Provided feedback about customer service issues that may be impacting payment behaviors.
- Developed relationships with clients in order to facilitate prompt resolution of overdue accounts.
- Maintained customer records and updated account information in the collections database.
- Developed and implemented strategies to reduce delinquency rate.
- Researched and identified delinquent accounts for collection efforts.
Education
Bachelor of Arts -
SWAMI VIVEKANAD SHUBHARTI UNIVERSITY
Haldwani, UT06-2022
Skills
- Cash Handling
- Team Management
- Planning
- Customer Relations
- Relationship Building
- DRA CERTIFIED
Academicqualification
- Complete Graduation (B.A.) final year from SUBHARTI UNIVERSITY MEERUT.
- 12th passed from R.I.O.S. board in 2015.
- 10th passed from C.B.S.E. board in 2012.
- Basic computer knowledge.
Personalskill
- Team Spirit
- Accepting challenges
Mother'sname
Mrs. Roopan Devi
Languageknown
- Hindi
- English
Contactno
- 7017269369
- 8449854146
Personal Information
- Father's Name: Late. Kishan Kumar Bansal
- Date of Birth: 06/06/1997
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I solemnly declare that all the above information is correct to the best of my knowledge and belief.
Certification
- DRA CERTIFIED
Timeline
TEAM LEADER
BARODA SHARED SERVICES LIMITED
04.2022 - Current
Senior Collection Officer
DHANI LOANS AND SERVICES LTD.
10.2020 - 04.2022
Bachelor of Arts -
SWAMI VIVEKANAD SHUBHARTI UNIVERSITY
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