ANKIT BEHERA

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with managing customer accounts and collections. Utilizes excellent communication and negotiation skills to resolve disputes and secure payments. Knowledge of industry practices and customer service principles to ensure client satisfaction.

• FDCPA - Fair Debt Collection Practice Act Certified

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.