Ankit Bisht

Administrative Support and Leadership:

Assisted the Cluster HR Head in managing HR administration across four hotels: Sheraton Abu Dhabi, Le Méridien, Radisson Abu Dhabi, and Radisson Al Ain. Provided leadership in day-to-day HR operations and coordinated cross-functional teams.

Colleague Engagement and Events:

Led and organized staff engagement initiatives to enhance team morale and improve retention.

Accommodation Coordination:

Collaborated with the Accommodation Manager for housing updates and operations, resolving issues to ensure employee satisfaction.

Visa and Immigration Management:

Coordinated visa processing and immigration follow-ups with the PRO, providing updates on costs and resolving immigration-related issues.

Payroll Administration:

Led payroll processes, ensuring timely and accurate disbursements while handling discrepancies and resolving employee concerns.

HRIS System Management:

Oversaw the HRIS system, managing employee profiles, onboarding, offboarding, and leave data while addressing any system-related issues.

Onboarding and Orientation:

Managed onboarding for new hires, including profile creation, contract management, and orientation for smooth transitions.

Offboarding and Final Settlements:

Handled offboarding for terminated or resigned staff, ensuring timely clearances, resolving disputes, and managing final settlements.

HR Reporting & Audit Management:

Created HR reports (turnover dashboards, ATS trackers, probation, and KPI tracking) and led internal audits to ensure compliance with policies and regulations.

Grievance Management and Problem Resolution:

Handled employee grievances and conflict resolution, ensuring timely and fair resolutions to maintain a harmonious workplace.

Finance and Vendor Management:

Managed finance reports, vendor invoices, and HR-related costs while negotiating contracts for efficient service delivery.

CAPEX Drafting and Management:

Assisted in drafting CAPEX requests for operational and infrastructural improvements across hotel properties.

Cafeteria Services Management:

Conducted regular audits of cafeteria services to ensure adherence to quality standards, addressing service issues to enhance staff satisfaction.

Flight & Travel Management:

Led travel vendor management for staff travel requests, including flight bookings, visa processing, and accommodations, resolving logistical issues.

Insurance Management:

Handled employee insurance through the insurance portal, resolving coverage issues and addressing claims to ensure smooth processing.

Budgeting Assistance:

Assisted in drafting the yearly HR budget, addressing requirements for visas, flight tickets, accommodation, and other operational costs.

Executive Support:

Assisted the General Manager and Director of HR in drafting Standard Operating Procedures (SOPs) and creating reports for improved operational efficiency.

HRIS Setup and Management:

Successfully led the setup and implementation of the Human Resources Information System (HRIS), streamlining HR processes and improving data accuracy.

Post-COVID Recovery:

Played a key role in managing the workforce, bringing operations back to full capacity after the pandemic through effective recruitment and staffing strategies.

Onboarding and Letter Issuance:

Managed the onboarding process for new hires, ensuring smooth transitions, and handled the issuance of employment letters and contracts.

Payroll Management:

Administered payroll processes, ensuring accurate and timely salary disbursements while handling any related queries or discrepancies.

Grievance Management:

Addressed employee grievances with empathy and professionalism, fostering a positive work environment and resolving issues promptly.

Report Preparation and Manning Budget:

Prepared detailed HR reports and collaborated on the manning budget to optimize staffing levels and financial planning.

Brand Quality Assurance:

Ensured compliance with brand standards and conducted regular quality checks to uphold the hotel's reputation and service excellence.

Executive Administrative Support:

Provided administrative assistance to the General Manager, ensuring efficient project execution and seamless communication during the pre-opening phase.

International and Local Hiring:

Supported GM in recruitment process for 300+ staff, both international and national, collaborating with various vendors to hire and onboard a workforce of 20,000 for the large-scale catering project.

Vendor Coordination:

Managed relationships with multiple vendors to streamline recruitment, staffing, and employment contracts, ensuring timely deployment of a skilled workforce.

Insurance and Documentation Management:

Oversaw employee insurance coverage, maintained compliance with legal and immigration regulations, and managed all documentation for a smooth hiring process.

Travel and Logistics Arrangements:

Coordinated travel bookings, visa processing, and accommodation for international hires, ensuring a smooth transition and onboarding experience.

Staff Accommodation and Transportation:

Organized and managed staff housing and transportation logistics to support the large workforce, and ensure operational efficiency.

HR and Payroll Management:

Administered HR tasks, including payroll processing and employee data management through HRIS, maintaining accurate personnel records.

Board Meeting Coordination:

Managed board meetings, including travel arrangements and room bookings. Assisted in preparing presentations and liaised with various administrators to ensure seamless communication and efficient execution of meeting requirements.

Project Execution:

Played a pivotal role in executing the pre-opening catering project, ensuring all staffing, operational, and logistical milestones were met on time and within budget.