HRIS
Ankit Bisht
Asst. HR Manager
Delhi
Summary
Experienced HR and administration professional with hands-on involvement in pre-opening hotel projects. Possess skills in managing HR systems, payroll, compliance, and administrative functions, enabling smooth operations during critical phases. I have a strong background in the hospitality industry, with a focus on efficiency and team coordination.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Assistant HR Manager
CGH Earth Experience Hotels
06.2025 - Current
- Implemented a new HRIS system, streamlining employee data management, improving process efficiency, and reducing manual effort.
- Handled end-to-end recruitment and onboarding across all levels like including job postings, CV screening, interviews, offer rollouts, documentation, and induction.
- Partnered with local colleges and institutions for campus hiring, supporting the GM in executing recruitment drives.
- Assisted in annual manning budget preparation, ensuring alignment of workforce planning with operational needs and cost control.
- Managed casual, contract staff, and concessionaires, ensuring legal compliance, attendance tracking, and service quality.
- Improved employee retention and satisfaction, reducing turnover through strategic engagement,welfare programs, and proactive grievance redressal.
- Prepared and analyzed monthly employee turnover and absenteeism reports, providing actionable insights to management.
- Introduced and administered a group health insurance policy, enhancing employee benefits and well-being.
- Created and led the POSH Committee, ensuring full compliance with the Prevention of Sexual Harassment Act and ensuring employees were well-informed about their rights and responsibilities under the policy.
- Oversaw employee logistics, including airport pickups/drop-offs, travel ticketing, and transportation coordination for new joiners and resigning staff.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Improved staff cafeteria operations, resulting in better food quality and staff satisfaction.
- Set up and maintained staff locker rooms and rest areas, enhancing workplace hygiene and comfort.
- Managed employee accommodation and facility maintenance, ensuring comfort, safety, and cleanliness.
- Liaised with external training vendors, scheduled learning programs, and maintained complete training records.
- Handled statutory compliance including EPF, ESIC and ensured up-to-date employees documentation for audits.
- Facilitated performance review processes, providing constructive feedback and assisting employees in setting attainable goals for professional growth.
- Coordinated payroll data, vendor invoices, and HR-related reports for internal and external stakeholders.
- Led employee engagement activities, including staff celebrations, recognition programs, feedback initiatives, and internal communication drives.
Cluster Human Resources Coordinator
Sheraton Abu Dhabi Hotel & Resorts
11.2023 - 05.2024
- Assisted the Cluster HR Head in managing HR administration across four hotels: Sheraton Abu Dhabi, Le Méridien, Radisson Abu Dhabi, and Radisson Al Ain.
- Organized staff engagement activities, including training coordination and orientation, to promote employee satisfaction and improve retention.
- Collaborated with the Accommodation Manager to address housing updates, events and operational issues.
- Managed visa processing, liaised with the PRO, and resolved immigration-related issues.
- Prepared onboarding processes, including flight and accommodation arrangements for new hires, background checks and arranging documentation required as per SOPs.
- Directed payroll processes, ensuring accurate disbursements and resolution of discrepancies.
- Oversaw HRIS management, including profile creation, onboarding, offboarding, and leave tracking.
- Created detailed HR reports, including turnover dashboards, ATS trackers, and KPI tracking for head office and finance.
- Administered grievance management and conflict resolution to maintain workplace harmony.
- Drafted CAPEX requests for operational improvements and managed vendor contracts.
- Conducted cafeteria audits to ensure adherence to quality standards.
- Managed employee insurance, addressing claims and ensuring smooth coverage.
- Supported budget drafting for visas, flights, and accommodations.
HR & Operations Coordinator
Radisson Blu Hotel
02.2020 - 02.2023
- Company Overview: Dubai, UAE
- Assisted the General Manager and Director of HR in drafting SOPs and operational reports.
- Led HRIS setup and implementation, streamlining processes and improving data accuracy.
- Played a key role in workforce recovery post-COVID, ensuring operational capacity through effective staffing.
- Managed payroll processes and addressed related concerns.
- Oversaw onboarding, employment letters, and contract issuance.
- Resolved employee grievances with professionalism, fostering a positive work environment.
- Prepared HR reports, manning budgets, and compliance audits.
- Ensured adherence to brand standards through quality checks and compliance.
- Dubai, UAE
Administrative Assistant to the General Manager
The Meydan Hotel and Hospitality
09.2014 - 02.2019
- Company Overview: Dubai, UAE
- Provided comprehensive administrative support to the General Manager during the pre-opening phase, ensuring efficient project execution, workforce planning, and compliance management.
- Hired 300 staff internationally for a catering project delivering 20,000 meals daily, collaborating with vendors for seamless recruitment and onboarding processes.
- Facilitated recruitment for international and local hires, managing visa arrangements, ticket bookings, and travel logistics to ensure smooth transitions.
- Managed operational activities, including preparing detailed reports and product comparison sheets to support OPEX and CAPEX formulation.
- Oversaw employee insurance coverage, visa processing, and documentation management to ensure regulatory compliance and smooth hiring workflows.
- Directed staff accommodation and transportation logistics for operational efficiency while coordinating board meetings, travel arrangements, and presentation preparation.
- Played a pivotal role in achieving all staffing, operational, and budgetary milestones for the pre-opening catering project.
- Conducted regular audits of operational workflows to identify and resolve inefficiencies, ensuring adherence to quality standards.
- Supported the development and implementation of administrative policies to streamline operations during high-pressure project phases.
- Dubai, UAE
Education
MBA - Human Resources Management
Bharathiar University
New Delhi, India 07.2015 - 01.2018
Bachelor - Hotel Management and Catering Technology
Osmania University
New Delhi, India 06.2010 - 06.2013
Skills
Employee relations
Cross-functional teamwork
HR analytics
Recruitment management
Certification
09/01/18, Learning & Development Training Certification
Software
Power BI
Tableau
MS Office
Timeline
Assistant HR Manager
CGH Earth Experience Hotels
06.2025 - Current
Cluster Human Resources Coordinator
Sheraton Abu Dhabi Hotel & Resorts
11.2023 - 05.2024
HR & Operations Coordinator
Radisson Blu Hotel
02.2020 - 02.2023
MBA - Human Resources Management
Bharathiar University
07.2015 - 01.2018
Administrative Assistant to the General Manager
The Meydan Hotel and Hospitality
09.2014 - 02.2019
Bachelor - Hotel Management and Catering Technology
Osmania University
06.2010 - 06.2013
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