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ANKIT CHAUDHARY
Retail Store Manager
LUCKNOW
Summary
I am adept at analyzing situations and multitasking, and a hard worker with excellent follow-up abilities. I am quick learner and possess and outgoing personality, being responsible, honest, dedicated and work well with others.
Overview
13
13
years of professional experience
Work History
Store Manager
ASICS INDIA PVT LTD ( BASICS )
LUCKNOW LULU MALL
03.2022 - Current
- handling team of 5 Members
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Store Manager
Adidas India ( Siddhi Vinayak )
Phoenix United Lucknow
01.2021 - 03.2022
- Managing team of 10 Members
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assistant Store Manager
Blackberrys - Menswear
Lucknow
09.2016 - 01.2021
- Key Role to manage 7 FCs team
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Assistant Store Manager
HELIOS –the watch Store by TITAN CO. LTD
Lucknow
10.2015 - 09.2016
- Handling team of 6 CRO
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Senior Retail Sales Associate
SPICE RETAIL LTD.
LUCKNOW FUN MALL GOMTINAGAR
02.2013 - 10.2015
- Works in a Team of 8 Members
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Retail Sales Consultant
SAMSUNG INDIA
Gomtinagar Fun Mall
01.2012 - 02.2013
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Streamlined store processes for improved efficiency and smoother day-to-day operations.
- Contributed to improving team performance by sharing best practices in sales techniques during team meetings.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
Sales Assistant
NOKIA INDIA
Lucknow
03.2011 - 01.2013
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
LAW
Skills
Business Development
Stock management
Team Building and Leadership
Strategic Merchandising
Pricing and Markdowns
Educational Summary
- High School from UP Board
- Intermediate from UP Board
- Bachelor in Arts from Lucknow University
Personal Information
- Father's Name: Mr. Brijpal Chaudhary
- Date of Birth: 09/21/89
- Marital Status: Married
Interests
Cycling and Riding
Meditation on Hill Station
Gaming on playstation
CRICKET
Playing cricket for fitness and also learning Skills to Deliver Result with a TEAM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager - ASICS INDIA PVT LTD ( BASICS )
03.2022 - Current
Store Manager - Adidas India ( Siddhi Vinayak )
01.2021 - 03.2022
Assistant Store Manager - Blackberrys - Menswear
09.2016 - 01.2021
Assistant Store Manager - HELIOS –the watch Store by TITAN CO. LTD
10.2015 - 09.2016
Senior Retail Sales Associate - SPICE RETAIL LTD.
02.2013 - 10.2015
Retail Sales Consultant - SAMSUNG INDIA
01.2012 - 02.2013
Sales Assistant - NOKIA INDIA
03.2011 - 01.2013
Geeta Law College Affiliated To Lucknow University - , LAW