Summary
Overview
Work History
Education
Skills
Projects
Personal Information
Positions Of Responsibility
Accomplishments
Timeline
Generic
ANKIT DOGRA

ANKIT DOGRA

Nirmal Enclave

Summary

Results-driven Key Account Manager combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels. Insightful key account manager offering several years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices. Seasoned B2B Account Manager with a track record of establishing and cultivating strategic relationships. Brings strong negotiation skills, adeptness in identifying customer needs, and experience working across multiple industries. Known for innovating sales strategies that resulted in increased revenue growth. Demonstrates unwavering client focus, fostering significant long-term business relationships. Results-driven B2B Account Manager known for high productivity and efficient task completion. Possess specialized skills in client relationship management, strategic sales planning, and market analysis. Excel at communication, negotiation, and problem-solving to deliver exceptional results in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Key Account Manager

Videojet Technologies
Chandigarh
- Current
  • Managed key accounts to maintain strong client relationships and satisfaction.
  • Developed tailored solutions based on specific client needs and requirements.
  • Collaborated with sales team to strategize on account growth opportunities.
  • Monitored industry trends to provide insights for account management strategies.
  • Facilitated communication between clients and internal teams for seamless service delivery.
  • Prepared and presented proposals addressing client challenges and objectives.
  • Conducted regular reviews with clients to assess satisfaction and address concerns.
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Utilized sales data and client feedback to improve organizational strategies.
  • Maintained a deep understanding of client products and services in order to effectively promote them.
  • Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
  • Provided training sessions for customers on how best utilize the company's products or services.
  • Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
  • Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
  • Provided input into product development and marketing strategies based on key account feedback and requirements.
  • Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
  • Established and maintained strong relationships with decision-makers and influencers within key accounts.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Assistant Manager in Technical Sales & Business Development

Sintex Industries (Now Reliance Group)
06.2017 - 03.2023
  • Managing customer relation work, proposal of right system to right machine, sales and after sales.
  • Managed client relationships to ensure satisfaction and retention.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved customer complaints in an efficient and timely manner.
  • Developed customized solutions for clients by understanding their individual requirements.
  • Assisted in developing targeted sales plans based on customers' needs and preferences.
  • Analyzed market data to identify potential areas of growth within existing accounts.
  • Established long-term relationships with key decision makers at corporate accounts.
  • Maintained up-to-date knowledge of industry developments and changes in regulations.
  • Performed regular client reviews to ensure that goals were being met or exceeded.
  • Consistently met monthly revenue targets through effective account management practices.
  • Used CRM database to track referral and appointment data.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.

Sales Officer

Bajaj Sons Ltd
Roorkee
01.2014 - 01.2017
  • Provided product demonstrations and technical support during sales presentations.
  • Developed relationships with clients to understand their technical needs.
  • Conducted market research to identify new business opportunities and trends.
  • Collaborated with engineering teams to customize solutions for clients.
  • Researched competitors' offerings, monitored their activities, and reported findings internally.
  • Provided customers with product demonstrations, training, and technical support.
  • Identified target markets and created marketing campaigns to reach them.
  • Maintained accurate records of sales activities including customer contact information, proposals sent out, follow-up calls made.
  • Attended trade shows and conferences to promote company's products and services.
  • Coordinated closely with engineering teams to ensure timely delivery of projects according to customer requirements.
  • Identified areas of improvement in existing processes and procedures related to sales operations.
  • Monitored and reported on sales performance metrics to inform strategy adjustments and achieve targets.
  • Conducted technical presentations and product demonstrations to potential clients to showcase product benefits.

Intern

Mahindra & Mahindra Ltd.
Mohali
01.2014 - 06.2014
  • Undergone 6 months Industrial Training.
  • Maintained and updated automation frameworks for efficiency.
  • Developed automated testing scripts for software applications.
  • Documented automation processes and best practices clearly.
  • Assisted in training team members on automation tools.
  • Designed and executed test plans for new features.
  • Worked closely with developers to design, develop, and deploy automated tests.
  • Provided technical support to other teams regarding the use of automated testing tools.

Education

B.Tech. - Mechanical

Lovely Professional University
Jalandhar, Punjab
01.2014

Sr Secondary -

Dav Public School
Malerkotla, Punjab
01.2010

Matriculation -

Dav Public School
Malerkotla, Punjab
01.2008

Skills

  • Account Management
  • Business Development
  • Project sales (Equipment Sales)
  • Sales Management
  • Managing the key account of construction industry
  • B2C and B2B Sales
  • Client retention
  • Account management
  • Customer relationship management
  • Business development
  • CRM utilization
  • Communication skills
  • Proposal preparation
  • Problem resolution
  • Team collaboration

Projects

Solid Waste management hardware and software project management IOT products Automation of the mobile Machineries Fuel monitoring and dispensing projects Laser Levelling system QC Story – Supply Up-Gradation of Piston Sub Assy

Personal Information

Date of Birth: 02/13/92

Positions Of Responsibility

  • Successfully received business from premium OEM BMW with their first localization project
  • Successfully turnaround the profitability of Western region from negative to positive
  • Received OE turnaround profitability award from the management in 2021
  • Received many business confirmation from MSIL for new upcoming models
  • Received a 4 star rating (out of 4) for the outstanding performance in 2021 in North region
  • Winner in cricket tournament in university
  • Winner in go-kart race in university
  • Gold medal in science quiz competition from Dr. APJ Abdul Kalam

Accomplishments

  • WON VIDEOJET ONE AWARD IN QUATER 1 & 2 IN YEAR 2025.

Timeline

Assistant Manager in Technical Sales & Business Development

Sintex Industries (Now Reliance Group)
06.2017 - 03.2023

Intern

Mahindra & Mahindra Ltd.
01.2014 - 06.2014

Sales Officer

Bajaj Sons Ltd
01.2014 - 01.2017

Key Account Manager

Videojet Technologies
- Current

B.Tech. - Mechanical

Lovely Professional University

Sr Secondary -

Dav Public School

Matriculation -

Dav Public School

Similar Profiles

CREATE PROFILE
ANKIT DOGRA