Dynamic and results-oriented Sales and Business Development Manager with a proven record of success in driving revenue growth and fostering client relationships. Proficient in both inbound and outbound sales strategies, I excel in identifying prospect needs, aligning solutions, and building strong connections. My experience at Growth Faculty as a Strategic Partnership Manager highlights my ability to not only achieve significant revenue results but also engage distinguished clientele, including organizations such as Qualtrics, CBRE, and Amazon.
I bring a unique blend of consultative and solution-based sales skills, honed through engagements with C-level executives and a diverse range of clients in APAC and NZ. My ability to conduct research-based surveys, build high-value relationships, and deliver exceptional customer experiences has consistently led to increased sales and long-term customer loyalty.
With a talent for both sales and consulting, I am well-equipped to drive business growth, build strategic partnerships, and foster innovation. My commitment to excellence and my ability to adapt to changing market dynamics make me an ideal candidate.
Strategic Growth Catalyst: Rapidly progressing from a dedicated Business Development Manager to the role of Strategic Partnership Manager at Growth Faculty, I've been instrumental in our remarkable success. My strategic sales and account management approach has been a driving force.
• Proficiently identifying prospect needs and expertly aligning our product solutions across multiple regions, including Australia, New Zealand, Singapore, India, the United States, and Canada, showcasing strong sales acumen.
• Building enduring relationships with C-Level executives through consultative and solution-based sales approaches, highlighting exceptional consulting skills.
• Skillfully executing the full sales cycle, including self-generated activities and inbound leads, underscoring sales expertise.
• Taking ownership of lead management and prospecting, employing a multitouch sales approach involving phone, email, SMS, and social selling, demonstrating sales finesse.
• Responsively evaluating and nurturing leads, transforming Marketing Qualified Leads (MQLs) into qualified prospects, showcasing the ability to consult and guide potential clients.
• Practicing account-based selling by engaging all key decision-makers within target organizations, illustrating comprehensive sales and consulting abilities.
• Maintaining and organizing an up-to-date database of accounts and contacts in our CRM emphasizing meticulous sales management.
• Delivering compelling and informative product demonstrations daily, resulting in successful outcomes, reflecting exceptional sales and consulting prowess.
• Streamlining opportunity processing, and guiding them through the sales pipeline to achieve quarterly sales targets, highlighting effective sales strategies and consulting skills.
• Proactively managing schedules, pipelines, and campaigns to meet Key Performance Indicators (KPIs), demonstrating the capacity to combine sales and consulting expertise to achieve goals.
• Successfully marketed multiple B2B products, such as DoorDash, Hubster, and Lightspeed, through proactive prospect outreach, relationship development, and solution recommendations, showcasing strong sales and consulting capabilities.
• Spearheaded business growth by proactively identifying and engaging with up to 40 businesses daily, while fostering lasting relationships with clients, underscoring effective sales strategies.
• Recognized lucrative business opportunities by identifying prospective clients and assessing their industry positions, conducting in-depth research, and evaluating various sales options, demonstrating a keen sense of consulting.
• Cultivated high-value relationships with Small/Medium Enterprise (SME) business owners, highlighting exceptional consulting and relationship-building skills.
• Consistently achieved sales targets and Key Performance Indicators (KPIs), highlighting a strong track record of sales success.
• Maintained an active pipeline of Small/Medium Enterprise (SME) business activities, consistently delivering robust sales volumes in alignment with client forecasts and expectations, showcasing precision in execution and effective consulting.
• Adhered to the Trigger Group's sales process, ensuring precise execution in specified target markets, underlining commitment to sales excellence and consulting expertise.
• Drove business growth through the proactive identification and sale of prospects, consistently reaching out to 40 businesses per day, while fostering enduring client relationships, illustrating a talent for both sales and relationship management.
• Recognized promising business opportunities by pinpointing prospective clients and conducting in-depth evaluations of their industry positioning, all underpinned by rigorous research and analysis of sales options, showcasing astute consulting capabilities.
• Successfully marketed a range of B2B products, including DoorDash, Hubster, and Lightspeed, by initiating contact and nurturing relationships with prospects, ultimately offering tailored solutions, emphasizing strong sales and consulting expertise.
• Maintained client relationships by delivering consistent support, information, and guidance, actively researching and proposing novel opportunities, and recommending strategies for enhanced profitability and service improvements, highlighting a consultative and client-centric approach.
• Kept a finger on the pulse of industry trends, market dynamics, and competitor activities to identify potential product enhancements or new offerings, reflecting a commitment to innovation and staying current.
• Upheld exceptional service quality by establishing and enforcing organizational standards, ensuring consistent excellence in service delivery.
• Operated proficiently in both inbound and outbound capacities, efficiently managing customer interactions, addressing issues through voice and messaging channels.
• Fostered strong and professional relationships between customers and the organization, fostering enduring customer loyalty and driving increased sales.
• Established and maintained relationships with an existing customer base, building trust and rapport as a personable and dependable representative.
• Played a key role in customer retention by ensuring positive engagement through effective communication, in-depth knowledge, and timely responsiveness.
• Delivered exceptional customer experiences by providing accurate information related to activation, packages, and pricing tailored to each customer's unique needs.
• Expertly recommended solutions by employing effective questioning techniques that precisely aligned with business requirements.
• Demonstrated flexibility in addressing customer concerns, utilizing advanced negotiation and objection-handling skills, all within the parameters of our products and empowerment level.
• Gather and validate data to ensure its alignment with clients' specific requirements.
• Systematically record essential data using handheld data collection devices for research purposes.
• Conduct research-based surveys related to service quality across Sydney by interviewing the service providers of our clients.
• Deliver meticulous and precise notes and ratings for each segment of observations, serving as a valuable resource for reviewing client staff performance.
• Collaborate with the Research Coordinator to review survey logs and optimize procedures for maximum efficiency.