Detail-oriented KYC/EDD/Transaction monitoring QA analyst focused on compliance reviews and quality assurance for high-risk customer investigations, including PEPs and complex ownership structures. Performs thorough quality checks on due diligence files, assessing source of wealth and source of funds to identify compliance gaps. Reviews AML screening results, conducts root cause analysis, and provides actionable feedback to improve operational accuracy and regulatory readiness.
Work History
Lead Associate
1 Year 8 Months
WNS Global Services Pvt Ltd | Gurugram | 03.2025 - Current
Ensured accurate risk rating, escalation, and disposition of high-risk accounts, aligning processes with internal policies and regulatory expectations.
Performing quality assurance reviews of KYC/EDD investigations for high-risk customers, including PEPs, high-risk jurisdictions, complex ownership structures, and adverse media cases.
Identified quality defects and root causes, delivering actionable feedback and corrective action recommendations to operations and training teams.
Evaluated analyst investigations for accuracy, completeness, and adherence to global AML regulations such as FATF, BSA, USA PATRIOT Act, and local regulatory requirements.
Conducted quality assurance reviews on AML/KYC cases including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Transaction Monitoring (TM), and Sanctions Screening to ensure compliance with regulatory and internal policies.
Identified process gaps, root causes, and recurring errors, providing actionable feedback that improved investigation quality and minimized rework.
Prepared and delivered quality review reports, scorecards, and trend analyses that informed senior management and compliance stakeholders.
Collaborated with operations and training teams to enhance SOPs and implement corrective action plans that fostered continuous improvement.
Operations Executive
6 Months
Paytm Payments Bank | Noida | 10.2023 - 04.2024
Analyzed patterns of suspicious behavior and performed in-depth reviews of high-risk accounts, transactions, and customer data to identify fraud indicators, supporting proactive fraud prevention strategies.
Collaborated with cross-functional teams including compliance, legal, and customer service to resolve fraud cases, minimizing financial loss and improving case resolution efficiency.
Monitored and investigated transactions and account activities to detect and prevent fraud, utilizing fraud detection tools and software, contributing to enhanced security measures.
Associate
1 Year 8 Months
NetAmbit Global Services | Noida | 02.2022 - 10.2023
Executed KYC and EDD reviews for individual and corporate clients, ensuring compliance with AML regulatory requirements and enhancing overall client risk assessment.
Performed customer due diligence (CDD) and enhanced due diligence (EDD) for high-risk customers, including PEPs and high-risk jurisdictions, to mitigate potential compliance risks.
Reviewed customer profiles, legal documents, and ownership structures to verify client identity and assess risk exposure, contributing to informed decision-making in client onboarding.
Associate
1 Year 6 Months
NetAmbit Global Services | Noida | 01.2020 - 07.2021
Executed KYC and EDD reviews for individual and corporate clients, ensuring compliance with AML regulatory requirements.
Completed customer due diligence (CDD) and enhanced due diligence (EDD) for high-risk customers, including PEPs and high-risk jurisdictions, to mitigate potential risks.
Performed sanctions screening, PEP checks, and adverse media reviews, leveraging compliance screening tools to identify regulatory violations.
Conducted sanctions screening, PEP checks, and adverse media reviews using compliance screening tools.
Education
MBA - Finance and Accounting Management
Amity University Online
Bachelor of Arts - BA
MMH College | India
Skills
KYC/KYB
EDD reviews
Enhance Due Diligence
Due Diligence
Transaction Monitoring
Quality Assurance & Quality management
Compliance Operations
Fraud Detection
Data Analysis
Financial Transactions
Fraud detection
AML compliance
KYC review
Quality assurance
Problem-solving abilities
Sanctions screening
Regulatory reporting
LANGUAGES
English, Hindi
Accomplishments
Honored with the RNR Award for outstanding performance, commitment to quality, and consistent achievement of departmental goals. Recognized for going above and beyond in ensuring adherence to AML/ KYC policies.