Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ankit Gour

Ahmedabad

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

9
9
years of professional experience

Work History

Team Leader

Unipath Solutions LLP
08.2019 - Current
  • Handle floor queries and provide effective solutions
  • Manage client calls, ensuring prompt and satisfactory resolutions
  • Organize feedback sessions periodically to improve team performance
  • Keep the team motivated and engaged
  • Fulfill client requirements efficiently
  • Share individual achievements within the team to foster a collaborative environment.

Team Coordinator

Medusind Solution
07.2016 - 08.2019
  • Exported client reports accurately and in a timely manner
  • Allocated work within the team, ensuring equitable distribution
  • Tracked individual tasks to ensure completion within deadlines
  • Compiled and sent Excel reports to clients by the end of the day.

Technical Support

Fusion Business Solution
06.2015 - 06.2016
  • Handled inbound calls, addressing queries via email or remote assistance
  • Maintained accurate records in QuickBooks by the end of each day.

Education

Bachelor of Science - Computer Science

Bopal Nobles College
Udaipur
04-2015

Skills

  • Excellent communication skills
  • Strong leadership abilities
  • Proficient in Microsoft Excel
  • Team management and coordination
  • Customer service and problem-solving
  • Time management and task prioritization
  • Work Planning - Make Weekly Rota and ensure enough man power is available on each day

Accomplishments

  • Played State Level in Basketball
  • Played District level in Badminton
  • Honored to be a part of Republic day parade in 2013 and represented Rajasthan
  • NCC Certicificate folder with "A" Grade.

Timeline

Team Leader

Unipath Solutions LLP
08.2019 - Current

Team Coordinator

Medusind Solution
07.2016 - 08.2019

Technical Support

Fusion Business Solution
06.2015 - 06.2016

Bachelor of Science - Computer Science

Bopal Nobles College

Similar Profiles

CREATE PROFILE
Ankit Gour