Ankit GUpta
Senior Manager - Retail
Mumbai
Summary
· Possess good knowledge in managing business operations, maintaining quality customer relations and efficiently collaborating in inter-departmental activities.
· Acquire strong marketing acumen and the capability of handling Team management, Delivery & Logistics team and other sales activities of the company. Anticipating & capitalizing on market trends, identifying profit potential, creating value, & positioning the company’s products & services to maximize market share.
· Good presentation, communication and inter personal skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.
· People Management. Recruiting, hiring, training, mentoring, coaching, on boarding, disciplining, team building.
· Communication. Active listening, speaking, receiving feedback, facilitating conversations, giving presentations, PowerPoint.
Overview
9
9
years of professional experience
Work History
Senior Manager
Manak Waste Management Private Limited
02.2019 - Current
- Scouting and finalizing the store location across multiple cities and states.
- Supervised 40 employees, ensuring optimal productivity.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- · Complete P&L management for the region with EBIDTA planning.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Monitored and evaluated district performance to ensure goals were met.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Managing stake holders across multiple functions to drive business and customer success.
- Manage Incentive Programs for team to engage positive sales outcome.
- Vendor finalization and negotiations to maintain quality of work within the prescribed budget.
- Developed and managed a network of 20 Cashify stores with team strength of 50+ generating month on month revenue of INR 20 Million.
Operation Executive
Signpost India Private Limited
08.2015 - 01.2019
- Coordinated with cross-functional teams to ensure smooth operations.
- Created and updated operational documents and database records.
- Trained new employees on operational procedures and protocols.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Established policies and procedures for day-to-day operations that comply with company standards and regulations.
- Reviewed operations performance reports to drive improvements.
- Collaborated with senior management team on strategic planning initiatives related to operations activities.
- Boosted company profits by optimizing performance strategies and increasing efficiency.
- Created reports on performance metrics such as inventory levels, production output, customer service ratings.
- Proactively identified and solved complex problems impacting operations management and business direction.
Operations Executive
Impact Communications
09.2015 - 07.2017
- Organized and managed multiple projects simultaneously while meeting deadlines.
- Responded promptly to client inquiries regarding progress or changes in campaigns.
- Prepared presentations for client meetings detailing campaign objectives and results.
- Identified new opportunities for growth in existing markets through competitive analysis.
- Planned events such as trade shows or promotional activities for clients.
- Analyzed consumer trends by studying market research data.
- Monitored campaign performance and analyzed data to make strategic recommendations.
- Attended conferences, workshops, and seminars to gain industry insights.
- Tracked sales leads generated from various marketing initiatives and reported back to clients.
- Actively participated in brainstorming sessions to create innovative ideas and solutions.
- Researched target audiences to develop effective marketing strategies.
- Developed and maintained relationships with clients to ensure satisfaction with advertising campaigns.
- Assessed effectiveness of completed campaigns against established goals and objectives.
- Managed accounts payable and receivable related to billing clients for services rendered.
- Provided input on branding, messaging, positioning, and other aspects of ad campaigns.
- Developed budgets for each account based on scope of work provided by clients.
- Negotiated contracts with vendors including printers, photographers.
- Explained to clients how specific types of advertising helped promote customer products or services.
- Helped customers design and layout spec ads.
Education
Bachelor of Commerce -
Thakur College of Science And Commerce
Mumbai 04.2001 -
Skills
Strategic Planning
undefinedAccomplishments
- Selected as an Superstar of the month at Manak Waste Management Private Limited (Cashify) July'2023
- Got Special recognition also a compensation at Signpost India Private Limited for completing the task without any mistakes.
Timeline
Senior Manager
Manak Waste Management Private Limited
02.2019 - Current
Operations Executive
Impact Communications
09.2015 - 07.2017
Operation Executive
Signpost India Private Limited
08.2015 - 01.2019
Bachelor of Commerce -
Thakur College of Science And Commerce
04.2001 -
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