Ankit Gupta
plot no: 16 | udhyog vihar | phase-IV |
Summary
Over 2 Decades of rich experience in the field of telecommunication (B2B & B2C), Innovative professional successful in leading and directing projects from inception to launch. many years of progressive management experience and repeated success in developing project initiatives. Consistently surpasses revenue performance targets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Bharti Airtel
Gurugram
06.2014 - Current
- Achieved company goals by ensuring efficient service delivery and effective project management.
- Implemented strategies to enhance delivery capabilities, ensuring scalability and meeting both present and future business needs while improving customer experiences.
- Performed in-depth project evaluations to gather valuable insights across a range of verticals including Government, Enterprise, ISP, and emerging markets.
- Successfully directed the deployment of multiple product lines for Large-scale projects such as MPLS, SDWAN, Smart metering , cloud services , AI solutions ,and M2M technologies.
- Encouraged innovation and continual improvement in process, product, and market strategies by fostering a digital mindset.
- In-depth expertise across customer segments, industries, products, tools, service deliveries & process models.
- Streamlined project communication by conducting cross-functional meetings and maintaining consistent information flow with stakeholders.
- Developed an exceptional team by conducting coaching and mentoring sessions, resulting in the successful execution of high-quality program management initiatives for customers
- Utilized a digital mindset along with strong problem-solving, critical thinking, and analytical skills to drive projects and enhance customer experience.
- Engaged in regular discussions with the leadership team, presenting updates on governance and reviewing progress during programme steering committees and weekly review sessions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- PMO-Produced insightful analysis to drive strategic decision-making
- Successfully established PMO norms, developed key performance indicators (KPIs), and streamlined processes.
Assistant Manager
Tata Communication Limited
07.2011 - 06.2014
- Successfully executed large and complex projects such as Passport Seva, AAI, and Fortis.
Assistant Manager
Bharti Airtel
07.2010 - 06.2011
- Achieved project goals and objectives for UP Police Surveillance & SMB Projects.
Commercial Manger
Spectra Net Pvt Ltd
07.2009 - 06.2010
- Developed and maintained strong partnerships with carriers for seamless logistics operations.
Deputy Manager
Reliance Communication
07.2004 - 06.2009
- Effectively handled a variety of tasks in project management and service operations as the on-site Projects & Circle lead (SDM).
Education
MBA (Master In Business) - MarKeting & Information Tech
IMS Ghaziabad
B-tech (Bachelor of Technology) - Information Technology
M.I.E.T
Skills
- Service Delivery Management
- Adaptability and Flexibility
- Problem-solving abilities
- Decision-Making
- Results Orientation
- Portfolio Management
- Work flow planning
- Resource Allocation
- Compliance Monitoring
- Procedure Development
- Risk Management
- Project Management
- Customer Relationship Management
- Team coaching and mentoring
- Critical thinking
- PMO analysis and strategy
- Inventory management
- Service center and channel partner management
Certification
- Leadership program from IIAMS
- Scrum Master (Agile)
- Prince2 Certified
- Analytical Certified from MACQUARIE
- Six Sigma Training
Personal Information
- Date of Birth: 01/13/82
- Marital Status: Married
Hobbies and Interests
- Reading
- Gaming
- Travelling
- Volunteer
Languages
- Hindi
- English
Accomplishments
- Project manager for Successful Completions of SBI, Airport Authority & Large Projects
- Successful launch of Digital Platform & Execute
Languages
English
First Language
Hindi
Elementary (A2)
A2
Timeline
General Manager
Bharti Airtel
06.2014 - Current
Assistant Manager
Tata Communication Limited
07.2011 - 06.2014
Assistant Manager
Bharti Airtel
07.2010 - 06.2011
Commercial Manger
Spectra Net Pvt Ltd
07.2009 - 06.2010
Deputy Manager
Reliance Communication
07.2004 - 06.2009
MBA (Master In Business) - MarKeting & Information Tech
IMS Ghaziabad
B-tech (Bachelor of Technology) - Information Technology
M.I.E.T
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