Ankit Gupta

• Achieved inbound D2S SLA of 99.8% for new devices and 98% for refurbished devices, ensuring timely stock availability.
• Managed warehouse team to optimize resource utilization and operational efficiency.
• Implemented new digital solutions to enhance warehouse operations.
• Oversaw smooth functioning of warehouse processes, including material inward and outward management.
• Addressed external warehouse and transport issues to maintain seamless logistics.
• Provided training to contract resources to improve workforce competency.
• • Follow up on the FIFO system in the warehouse and maintain stock accuracy.

Responsibility - Swiggy - Gurgaon (Delhivery Ltd)

• Oversaw picking and packing processes for Swiggy, ensuring efficiency and accuracy.
• Managed return processes with eight personnel to optimize operations.
• Addressed POD escalations regarding short and excess items for timely resolutions.
• Organized documentation through Google Drive for streamlined access.

Responsibility - Voltas, Spare, & Voltbek - Haridwar (Delhivery LTD)

• Managed invoicing and dispatch processes using SAP for Voltas and Voltbek.
• Supervised outbound, inbound, and dispatch operations to ensure smooth logistics.
• Applied knowledge of GRN processes specific to Voltas for operational compliance.
• Handled transportation logistics to enhance delivery efficiency.
• Efficiently managed 90,000 square feet inventory organized into bad and good segments.

Responsibility - Paytm - Ghaziabad (Delhivery LTD)

• Supervised four categories: devices, soundboxes, merchandise, and SIM cards, ensuring proper aging control.
• Maintained FIFO methodology with a focus on precision in inventory management.
• Oversaw serialized inventory with a capacity of 1.2 million, ensuring lifecycle integrity from entry to exit.
• Resolved discrepancies for excess or short items when mislocated.
• Achieved inventory accuracy consistently above 99.98% through rigorous oversight.
• Implemented QC processes across EDC and DQR machines to uphold quality standards.
• Ensured all inbound items were processed from dock to inventory within TAT.

• Maintained domestic and export logistics to ensure seamless operations.
• Coordinated with Sales team for order processing and invoicing.
• Managed export documentation for customs clearance compliance.
• Collaborated with DGM to secure approvals for sales returns and DSIN.
• Created purchase orders and sales orders for inbound and outbound materials.
• Led a team of 15 members to enhance coordination and efficiency.