Atik Shabbir Shaikh

Establishing credit limits and evaluating the creditworthiness of customers.
Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
Managing credit and receivable accounts to contribute to the organisation’s overall financial stability and profitability.
Monitoring credit exposure and minimising bad debt risks at the organisation.
Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

• Proactively interacting and setup meeting with clients to ensure high client satisfaction & maintaining high retention percentage.
  Identifying issues faced by the client, deep diving into the same for the resolution while engaging with all available resources to resolve.
  Complete co-ordination with clients for proper business understanding and aligning business needs & requirements.
  To ensure client queries and issues are addressed and solution is delivered within a stipulated timeline.
  Ensuring higher active client percentage and avoid loss of any client.
  Up-sell, Cross Sell, Expansion of existing clients and ensure absolute delivery of company products and services to the new and existing partners.
  To ensure sales, volumes and revenue growth of existing clients
  Training and development of newly recruited team of people at entrant level.
  Working on Coordination between various department e.g. Sales/Operations/Finance and Legal.
  Preparing various operational reports on daily basis for on-time checks.
  Ensure shipment cycle is completed and proper response is shared with the client for utter client’s satisfaction.
  Desired Skills and Experience:

• Engaged in Cargo Department for Customer Relations Services.
• As well take Care of Warehouse Operations, Loading/Unloading and All Connections/ Pick Up’s for Pan India.

• Engaged in Customer Care Service for Brand Firstcry.Com.

• Engaged in Customer Relation Services.