ANKIT KHANNA
Kolkata
Summary
An overall 12+ years of work experience in the field of Project, Program, and product Management. Proven experience in organizing and managing multiple project implementations (Enhancement, maintenance, Development, Testing) in a fast-paced IT environment across multiple functional teams. Demonstrated knowledge in Waterfall/Agile Methodology and practices, Scrum values and principles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Professional
British Telecom
Kolkata
05.2022 - Current
- Company Overview: Product Management and Strategy for multinational data networking and telecommunication equipment Company.
- Product Management and Strategy for multinational data networking and telecommunication equipment Company. Responsible for defining and driving product roadmap and bringing new developments to market on time and within budget.
- Successfully Implemented Cost savings initiative in terms of Onsite engineers visit at the customer premises. Allowing Engineers with the admins access which resulted in Time and cost savings of up to 1million. Benefits added - Reduced installation time from 7 days to 3 days and cost savings in terms of FTE reduction.
- Automated one of the manual billing processes of BT billing team which reduced Average handling time, manual error and FTE cost.
- Monitoring and successful execution of Trials and ILT testing of the product features added during development phases.
- Raising defects in JIRA and liaising with technology, components, BAL team and other stakeholders to fix the defects raised while testing.
- Responsible for initiating the CR request for MCT (Modem Conformance Test) for BTW.
- Define scope and overall objectives in Product Requirements Documents (PRD).
- End to End ownership of the product(s) & features from inception to delivery. Ensuring that the highest level of customer experience is provided and maintained.
- Product Management and Strategy for multinational data networking and telecommunication equipment Company.
Business Process Lead
Tata Consultancy Services
Kolkata
06.2014 - 05.2022
- Company Overview: PMO for an American Multinational corporation.
- I have been a PMO for an American Multinational corporation where my responsibilities include internal controls and governance, Revenue assurance-providing forecasts from system reports, Cost Budget allocation as per Project value, Tracking Project profitability.
- Working closely with project managers to maintain revenue and pricing in T&M and Fixed price commercials models.
- Invoice submission, tracking of payments and receipts in the portal. Follow up the accounts team for the aging invoices, Maintain the invoice data and update the status regularly with the management.
- Manage onboarding/offboarding, training and team compliance. Timesheet Mgt, Resource Allocation, Contract Management, RFQs, Billing, SOW, POs tracking.
- Reporting the progress of the project through Dashboard reports/tracker on a regular basis and sharing with the leadership team to help them devise strategies for the business unit.
- Additional responsibilities include the Business Analysis aspect of the project where I am Responsible for structuring the business case while working with the various business and Work Experience Technology teams traversing through business processes to identify automation potential through process discovery, process triage and process assessment.
- Working with the RPA Solution Architect to create a final to-be state Robotics solution.
- PMO for an American Multinational corporation.
Project Manager
National Institute for Smart Government
New Delhi
01.2021 - 10.2021
- Company Overview: Project Monitoring and Implementation of the National e-Governance Plan & IT Strategy of the Government of India.
- Project Monitoring and Implementation of the National e-Governance Plan & IT Strategy of the Government of India (Ministry of Rural Development) at the Central and State Government Level. Coordinate with the Stakeholders (PSUs, Office of the Registrar General of India, National Informatics Centre, MoHUPA) to develop project plans, Deliverables, Schedule, people, process, budget, Presentation of progress report, project status on a weekly or a daily basis to the Ministry Officials.
- Project Monitoring and Implementation of the National e-Governance Plan & IT Strategy of the Government of India.
Process Associate
Capgemini Business Services
Gurgaon
01.2020 - 03.2021
- Company Overview: Order to cash for a multinational data networking and telecommunications Equipment Company.
- Order to cash for a multinational data networking and telecommunications Equipment Company.
- As an End user, processing the Order Forms sent by Customer and following up with SAP team for confirming the successful handling of the orders in SAP.
- Order to cash for a multinational data networking and telecommunications Equipment Company.
Education
PGDM - Operations management
FIIB
New Delhi01.2012
Skills
- Agile Methodology
- Product Management
- Program management/PMO
- Product roadmap
- Project management
- Process automation
- Revenue assurance
- Billing management
- Scrum Master
- Stakeholder engagement
- Team collaboration
- Product customization
- Requirements gathering
- IT project coordination
- Smartsheet
- Clarity
- Ms visio
- JIRA management
Certification
- Product Management Certification from Product School
- CSM - Certified Scrum Master from Scrum Alliance.
- SAFe POPM - SAFE Product Owner Product Manager from Scale Agile.
- Business Analyst Certification from Automation Anywhere University.
Awards
- Appreciation Letter from Government of India- Ministry of Rural Development for a Project.
- TCS Gems -Star Performer of the Month.
Languages
German, A1 level from Goethe Institute
Accomplishments
- Appreciation Letter from Government of India- Ministry of Rural Development for a Project.
- TCS Gems -Star Performer of the Month.
Languages
Hindi
First Language
Timeline
Product Professional
British Telecom
05.2022 - Current
Project Manager
National Institute for Smart Government
01.2021 - 10.2021
Process Associate
Capgemini Business Services
01.2020 - 03.2021
Business Process Lead
Tata Consultancy Services
06.2014 - 05.2022
PGDM - Operations management
FIIB
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