Ankit Khatri
F&B Service
Jhajjar, Haryana
Summary
Hard working and versatile team player. Skilled and knowledge with food and Beverage Knowledge. Work well alone or with team to handle high volume of customer. Seeking a deserving profile in the Service Industry, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.
Overview
2
2
Languages
4
4
years of professional experience
Work History
F&B Supervisor
Lemon Tree Hotel
11.2025 - Current
- Managed daily financial transactions, accurately recording sales data and reconciling cash registers at shift end.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.
- Reviewed customer feedback surveys regularly, identifying areas for improvement and implementing necessary changes.
- Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
- Coordinated event planning efforts, working closely with clients to create memorable experiences within budget constraints.
- Boosted revenue through effective upselling techniques and promotion of special menu items or events.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Maintained highest standards for beverage quality and service.
Senior Guest Service Associate
Courtyard by Marriott Bangalore Hebbal
09.2022 - 10.2025
- Worked in In-Room Dining as a shift in-charge as well as in the Specialty Restaurant.
- Handled operation at Coffee shop as an outlet in-charge.
- Made roaster for the outlet depending on the daily operation.
- Coordinated for daily replenishment and stock reset for smooth operation.
- Made sure promotions or any important changes are discussed at briefing on daily basis.
- Did shift–closing as well as night–closing when needed.
- Made sure that connected with as many as guest possible and collected the feedback. So that corrective measure can be taken if needed.
- Attended table regularly to check customer needs were met, promptly processing additional food and drink order.
Food and beverage server
Radisson Nathdwara (Pre-opening)
- Shared menu knowledge to effectively assist guests with questions and special requests.
- Smoothened shift transitions by resetting F&B areas for next service.
- Prevented shift disruptions, maintaining and restocking back-of-house in line with service needs.
- Maintained a safe working environment, incorporating safe food handling standards across all tasks.
- Ensured a seamless dining service, cooperating closely with servers, porters and kitchen staff.
- Demonstrated safe food handling standards at all times.
- Delivered exceptional, friendly and fast service.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Waiter
ITC Grand Bharat
- Greet customers and hand out menus.
- Take meal and beverage orders from customers and place these orders in the Kitchen.
- Make menu recommendations and inform patrons of any specials.
- Deliver meals and beverages to tables when they have been prepared.
- Check that customers are satisfied with their meal.
- Prepare the bill for tables when requested.
Education
Bachelors of Hotel Management - undefined
SGT University
Gurugram01.2022
12th - Commerce
H.R. Green fields school
Jhajjar, Haryana01.2018
10th - undefined
H.R. Green fields school
Jhajjar, Haryana01.2016
Skills
Suggestive Selling
Hospitality Expertise
Inventory Control
Employee Training
Problem Solving
Cash Reconciling
Enthusiastic Communicator
Interests
Travelling, Bike riding
Accomplishments
- Certification of Barista
- Outstanding Performance certificate by General Manager
DECLARATION
I hereby declare that the above information given is true to the best of my knowledge and believe.
Timeline
F&B Supervisor
Lemon Tree Hotel
11.2025 - Current
Senior Guest Service Associate
Courtyard by Marriott Bangalore Hebbal
09.2022 - 10.2025
Bachelors of Hotel Management - undefined
SGT University
12th - Commerce
H.R. Green fields school
10th - undefined
H.R. Green fields school
Food and beverage server
Radisson Nathdwara (Pre-opening)
Waiter
ITC Grand Bharat