Ankit Kumar
Bijnor
Summary
Caring and friendly customer service professional with experience in consumer retail and B2B settings. Excited about the prospect of working with AMP Corporation to improve the customer experience and increase retention through quick resolution of any customer concerns.
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Motivated professional enthusiastic about cultivating strong customer and community relationships. Sales expert familiar with bank regulations and best practices.
Overview
3
3
years of professional experience
Work History
Bank Officer Current Account (Deputy Manager)
AU Small Finance Bank
08.2024 - Current
Business Development Manager (Deputy Manager)
INDUSIND Bank Limited
01.2024 - 08.2024
Relationship Officer
HDFC Bank
03.2022 - 12.2023
- Developed strong relationships with clients to enhance customer satisfaction.
Education
MBA - FINANCE
Chandigarh University
12.2022
B.SC -
Himalayan Garhwal University
12.2020
DIPLOMA - MECHANICAL ENGG.
UTTARANCHAL UNIVERSITY
12.2016
INTERMIDIATE -
UP BOARD
12.2014
HIGH SCHOOL -
UP BOARD
12.2011
Skills
- Client Satisfaction
- After-sales Care
- Feedback Utilization
- Client Strategy
- Sales Opportunities
- Presentation Skills
- Complaint Resolution
- Target Achievement
- Customer relationship management
Languages
- Hindi
- English
Hobbies and Interests
- Playing cricket
- Listening to songs
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Personal details
- Date of Birth: 02/22/96
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Weaknesses
I concentrate only on one thing at a time.
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Bank Officer Current Account (Deputy Manager)
AU Small Finance Bank
08.2024 - Current
Business Development Manager (Deputy Manager)
INDUSIND Bank Limited
01.2024 - 08.2024
Relationship Officer
HDFC Bank
03.2022 - 12.2023
MBA - FINANCE
Chandigarh University
B.SC -
Himalayan Garhwal University
DIPLOMA - MECHANICAL ENGG.
UTTARANCHAL UNIVERSITY
INTERMIDIATE -
UP BOARD
HIGH SCHOOL -
UP BOARD
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