Learning Systems and Data Specialist with strong expertise in optimizing workflows, streamlining data processes, and enhancing operational efficiency. Proven success in implementing process improvements, leveraging data insights, and driving measurable cost savings.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Learning System and Data Specialist
Crowe Horwath IT Services LLP
06.2024 - Current
Delivered training programs, end-to-end learning campaigns, and curriculum updates to enhance team skills and performance.
Conducted targeted needs analyses (TNI/TNA) and collaborated with stakeholders to close skill gaps and align training with organizational goals.
Managed multiple LMS platforms (CSOD, LC Vista, Linked Learning, Percipio, Lumiq); generated mandatory compliance reports for BU, audit, and policy teams.
Created advanced training and compliance dashboards using statistical tools and Excel; issued CPE credits and managed training closure and reporting.
Facilitated biweekly stakeholder connects; sent personalized communications, reminders, and custom notifications to drive engagement and timely completion.
Oversaw training delivery via e-learning modules, virtual sessions (Zoom, ON24), and in-person events; troubleshot and resolved user issues promptly.
Supported dynamic and standard assignments with learning assignment tools in CSOD.
Demonstrated strong teamwork, stakeholder engagement, and communication skills; promoted a learning culture throughout the organization.
Used Philips ROI model create reports for L0 and L1 level for monthly review to leadership
Process Developer
Genpact India Pvt Ltd
03.2022 - 06.2024
Responsible for accurate and timely completion of assigned task(LP/LTO). Collaborate with stakeholders to align curriculum and sessions with organizational goals and objectives.
Ensure accurate categorization and tagging of curriculum, events, and sessions within the LMS. Implement best practices for user-friendly navigation and accessibility within the LMS.
Maintain learning management system: Administer and maintain the learning management system (LMS). Upload training materials, track employee progress, and generate reports on training effectiveness.
Creating LP/LTO Reports for business fortnight and share the status. Also collaborate the internal audit data.
Doing Internal Audit of the team members and give training to the new users for LP/LTO.
Training Coordinator/Associate Training Coordinator
NIIT Limited
03.2020 - 02.2022
Worked as a Training Coordinator in ADI Global/Red Hat.
Ensured the smooth and effective functioning of training events and Gather feedback from trainers and trainees after each educational session
Created and shared calendar invitation for both virtual and classroom training to the participant
Responsible for communicating as well as reminding users about their respective training
Resolve user queries and responsible for data management and integrity.
Education
B.Tech - Mechanical
DIT University
Dehradun, India
04.2018
Intermediate - CBSE
Sri Chaitanya Vidya Niketan
Visakhapatnam, India
03.2013
Skills
SFDC
Query Resolution
Customer Handling
MS Office
Cornerstone(CSOD)
LMS(LC vista, LinkedinLearning))
LEAN
Learning Delivery Methods
Global Stakeholder Management
E-Learning
Accomplishments
Awarded with Star Performer of Q1 2023(All Lights on You) (01/2023 - 03/2023) Always High on Accuracy and have a "Never Say No Attitude" towards work.
Awarded with Star of the Month Q1 2021. (01/2021 - 03/2021) Awarded for supporting a busy Training and Development department and for resolving user queries at difficult situations with ease.
Certification
Completed Beginner level lean and six sigma
Interests
Travelling, Hiking, Listening Music, Singing
Timeline
Learning System and Data Specialist
Crowe Horwath IT Services LLP
06.2024 - Current
Process Developer
Genpact India Pvt Ltd
03.2022 - 06.2024
Training Coordinator/Associate Training Coordinator