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Associate Principal Engineer

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I am always up to a challenge whatever the situation. I tend to excel in Technical/Leadership Roles as well as Customer/Client Service. I have an excellent track record of not only driving projects/incidents to resolution but also developing others to move them in the direction to succeed.

Dedicated Systems Engineer with over 20 years of Application and System implementation, validation, deployment and support of large complex environments.
ITIL Foundation Certified in Service Management.

Enthusiastic Service Manager, eager to contribute to team & organization success through hard work, attention to detail and excellent organizational skills. Clear understanding of ITIL and training in Regulatory standards. Motivated to learn, grow and excel in Service Operations & Excellence.

Accomplished IT Service Manager with over 11 years of comprehensive IT experience leading and managing teams in providing world-class technical support to businesses while utilizing the ITIL V4 best practice framework.

ANKIT KUMAR

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