Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ankit Mahendra

Healthcare, General Manager - Oncology
Delhi NCR,HR

Summary

Reporting directly to Chairman, Oncology at Max Healthcare , I’ve been in a privileged position to receive a comprehensive understanding of both , the business and the operations of building a comprehensive cancer center. I’ve engaged in depth with over 100 oncologist in medical , surgical and radiation oncology and numerous specialist in pathology , radiology , nuclear medicine , psycho-oncology & pain & palliative medicine over the last 5 years. I co-own the oncology P&L with the chairman & the respective unit heads of various multi-specialty Max Healthcare facilities Pan-Delhi NCR. Oncology is 22% of Max Healthcare revenues. Beyond a very healthy business growth , I’ve conceptualized numerous original review metrics that transforms the business review from a pure Return of Asset / Asset Utilization discussion to a business review that mimics the patient navigation within an oncology hospital – “Stickiness” , “Only 50% Revenues is New Patient” , “A+B+C Payout , Structure linked to Institution Impact” , “Balanced Score Card” , “New to Oncology Recognition”.


In my previous organizations, I’ve handled direct P&L responsibility of a Home Healthcare Company, having launched it’s operations in Delhi NCR as the City Head & scaled the business to INR 7.5 Cr/Yr. Prior to that I handled the responsibility as a Business Manager to build and scale operations of Dialysis Centers in North India , I also led the business during my stint . I was successfully able to analyze the market & worked on the growing model at that time of - Low Price , Great Aesthetics , Average quality to scale up the business.


I aspire and seek leadership roles with direct (& indirect) P&L & operations responsibility. I'm willing to relocate Pan-India / abroad for the right opportunity.

Overview

19
19
years of professional experience

Work History

General Manager Oncology

Max Healthcare Pvt Ltd
11.2018 - Current

Reporting : Chairman , MICC (Max Institute of Cancer Care)


Co-Ownership of P&L : Oncology is 22% of Max Healthcare , INR 1500 Cr + business with 20% + YoY growth. I co-own the P&L with chairman & respective Unit Heads in Delhi NCR.


Engaged with over 100 oncologist & numerous specialist in pathology , radiology , nuclear medicine , psycho-oncology & pain & palliative medicine over the last 5 years.


Strategic Implementation:

1. "Stickiness" - Oncology Revenues = New Patient x Conversion x Stickiness x Avg Revenue/Pt . Views the business as 10 DMG's each with its unique Strategy, Positioning & Target Group .

2. "Business 360"- Any year - only 50% revenues driven by new patients.

3. Balanced Score Card for oncologist , used to model group payout.

4. A+B+C , Institution Impact Model: Structures oncologist revenues into impact on institution & self.

5. MICC vision statement

6. MICC as a separate S.B.U


Operations: Standardized Oncology Financial Packages , Patient Conversions Improvement, Diagnostics Conversion Improvement , Co-hort clinical staff via bed allocation management , Digital Tumor Board implementation, Multi-Center Time Motion Study: Improving Chemo Daycare Efficiency , 4DX : Weekly growth meetings with all Oncologist , MICC Website redesign (MICC website is different in the industry) , Patient Financial Support Programs , Implementation of Referral Doctor Connect Program , Reduce discharge turn-around , Front Office Management , Call Center Training.


Digital Marketing : Launched MICC's online cancer 2nd opinion pilot . Expanding to other units post initial success.


Healthcare IT: Harmony software to strengthen tumor boards , e-prescription upgrades, oncology business dashboards , Chemo & RT planner, patient journey mapping & drop offs.

Business Integrator (City Head)

CallHealth Services Pvt. Ltd.
10.2016 - 09.2018

P&L Management & Business Development: Launched “CallHealth” operations in Delhi NCR [A home healthcare company – "Diagnostics, Drugs, Facilitation, Physiotherapy, Nursing & GDA etc.] , built business from 0 to INR 7.2 Cr/Annum .


Operations & Cost Optimization: Lean P&L via virtual PoPs , outsourcing etc.

Direct Reportees: 11 , Total Delhi strength 60+ .

Deputy Business Manager

Fresenius Medical Care
08.2012 - 09.2016

Strategic Planning : played a pivotal role in transitioning Fresenius Medical Care India from an equipment sale & lease only business to a dialysis clinic business , built the Nephrocare brand in India.


Business Development : Established 2 JVs & multiple centers . Negotiated JV's - 51:49 with institutions , 90:10 with clinicians & finally transitioned to a 100% Nephrocare owned centers.


Direct P&L : Headed Pan-India business for Nephrocare Clinics in 2015 , Annual revenues around INR 28-30 / Annually.

Assistant Manager

Fortis Healthcare Ltd.
05.2008 - 05.2011

Business Planning & Financial Modelling: Built (within a team) complete financial model , capital budgeting for medical equipment , design and budget optimization (Civil, MEP etc.) along with discussions with the architectural firm for FMRI , Gurgaon.


Key Account Management: Worked on 2 JV's - Fortis & DaVita, US [Fortis- DVA Dialysis Centers in Delhi NCR] and Fortis & CDOC an “out of hospital” chain of diabetes centers with a leading Endocrinologist in India.


Business Development & Operations: Founding member of Fortis Renkare , a chain of free standing & in-hospital dialysis centers by Fortis Healthcare.

Trainee Engineer

Gerard Electric Pvt. Ltd.
05.2005 - 02.2006

B2B, Techno-Commercial engagement for Pearlite Lighting (Lighting Brand for Gerard Electric) , Delhi NCR.

Education

MBA -

NMIMS (Narsee Monjee Institute of Mgmt Sciences)
Mumbai, India
04.2001 -

B.Tech - Electrical Engineering

JSSATE ,Dr A.P.J. Abdul Kalam Technical University
Noida, India
04.2001 -

Additional
01.2004

Skills

Strategic Planning

Hospital Operations

P&L Management

Doctor Engagement

Business Development

Digital Marketing

Financial Modelling

Timeline

General Manager Oncology

Max Healthcare Pvt Ltd
11.2018 - Current

Business Integrator (City Head)

CallHealth Services Pvt. Ltd.
10.2016 - 09.2018

Deputy Business Manager

Fresenius Medical Care
08.2012 - 09.2016

Assistant Manager

Fortis Healthcare Ltd.
05.2008 - 05.2011

Trainee Engineer

Gerard Electric Pvt. Ltd.
05.2005 - 02.2006

MBA -

NMIMS (Narsee Monjee Institute of Mgmt Sciences)
04.2001 -

B.Tech - Electrical Engineering

JSSATE ,Dr A.P.J. Abdul Kalam Technical University
04.2001 -

Additional
Ankit MahendraHealthcare, General Manager - Oncology