Ankit Malik
Project Manager
Panchkula
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Project Manager
Tech Arch Softwares
02.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Delivered prompt resolutions to customer relations issues, resulting in increased client satisfaction.
- Developed and implemented sales strategies, resulting in increased revenue.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Built relationships with customers and community to establish long-term business growth.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Enhanced team performance by providing regular feedback, coaching, and training opportunities.
Project Manager
Grazitti Interactive
09.2021 - 07.2023
- Monitor and handle ERP portals (ekharid.in and mandippm.com) and manage websites of the Haryana Government
- In charge of integrating payment gateways (BBPS and internal CMS) with banks
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and Costs
- Measure project performance using appropriate systems, tools, and techniques
- Manage relationships with clients and all stakeholders
- Perform risk management to mitigate project risks
- Managed inter-departmental communication to ensure all team members were on the same page
- Handling end-to-end management of project deliverables within the house
- Devised, deployed, and monitored processes to boost long-term business success and increase profit levels
- Collaborate with internal teams to create landing pages and optimize user experience
- Relationship building & gauging new business from existing customers to maintain the account
- Payment gateway integration based on the client's needs (Stripe, Wire Transfer, Myfatoorahand, 2checkout)
- Handling of escalations and critical projects
- Keeping track of effort expenses and checking ROI of the account for the team in action
- Administering site supervisory staff so as ensure the safety and quality of the project deliverables
- Building product backlog with stakeholders and prioritizing the quarterly requirements
- Sprints & release planning while sprint grooming along with the engineering & design teams
- Estimating project budget and writing all necessary documentation for approval
- Overall project governance including ensuring compliance to industry and government rules
- Identified and resolved conflicts between team members to ensure a successful project delivery
Project Manager
CodeBrew Labs
02.2021 - 09.2021
Sr. Project Coordinator
We Excel Software Pvt Ltd
10.2013 - 07.2020
- In charge of delivering payments to users who participated in a state-sponsored procurement event
- Dealing with government clients for crop procurement via HSAMB, Food & supply, HAFED, HSWC, CWC
- Responsible for driving sales of IT solutions to Punjab and Haryana govt
- Departments
- Working with banks for API Integration, presently working with Kotak, HDFC, ICICI, Indusind and Yes bank
- Responsible for training and developing the entire project for the clients
- Managing team of 20 people from developers to support staff as per projects
- Developing SRS (Software requirements specifications) for client presentations
- Hiring and Recruiting consultants according to the organization's needs and requirements for projects
- Spotting opportunities in the market to target govt departments, companies, industries and sectors and sell suitable product offering to them
- Align with govt departments on a daily basis for resolution of queries in payments in EKharid
- Weekly meetings with department heads for new product development as per their requirement
- Liaise with technical teams for seamless integration with clients portal
Education
BBA -
Lovely Professional University
03.2013 - 06.2016
MBA(IT) - undefined
Lovely Professional University
03.2023 - 10.2025
Skills
- Product Testing
- Project Management
- Salesforce
- Go High Level
- Shopify
- Click Funnel
- Make
- Wordpress
- React Native
- Kajabi
- Wix Studio
- Flutter
- JIRA
Timeline
Project Manager
Tech Arch Softwares
02.2024 - Current
MBA(IT) - undefined
Lovely Professional University
03.2023 - 10.2025
Project Manager
Grazitti Interactive
09.2021 - 07.2023
Project Manager
CodeBrew Labs
02.2021 - 09.2021
Sr. Project Coordinator
We Excel Software Pvt Ltd
10.2013 - 07.2020
BBA -
Lovely Professional University
03.2013 - 06.2016
Similar Profiles
Thomas JohnThomas John
IT Analyst at Tech Arm Softwares IncIT Analyst at Tech Arm Softwares Inc
Manoj BhaipManoj Bhaip
Lead Sales at Avankia Softwares Pvt Ltd-( DBSync)Lead Sales at Avankia Softwares Pvt Ltd-( DBSync)
Prince ChaudharyPrince Chaudhary
LEAD CONSULTANT at MAGIC SOFTWARESLEAD CONSULTANT at MAGIC SOFTWARES