Sarika Kumari

BANGALURU

Summary

Dynamic Relationship Manager with ICICI Bank, adept at driving sales and enhancing client satisfaction. Leveraged strong customer service and digital banking skills to exceed sales targets and foster new business opportunities. Committed to delivering exceptional service while maintaining a customer-first mindset, resulting in a robust portfolio of 250+ digital services.

Overview

years of professional experience

Certification

Work History

Relationship Manager

ICICI Bank

Bangalore

03.2023 - Current

Maintain the existing client relationship and identify new business opportunities.
Achieve sales targets for Casa and other products.
Provide guidance and advice to the customers about the products and services offered.
Cross-selling of new products and services for both new and existing privilege customers.
250 + digital service.

Education

Post Graduate Diploma in Banking Service: Banking

Manipal Academy of Higher Education

Bengaluru

02-2023

Bachelor of Arts - English

Women's College

Patna

07-2022

Skills

Cash handling and digital banking
Teamwork and communication skills
Customer service and sales expertise

Product and service knowledge
Customer-first mindset
Time management

Languages

Hindi

First Language

English

Proficient (C2)