Ankit Narain
Senior Strategic Product Manager
Summary
Dynamic Senior Strategic Product Manager with a proven track record at Reliable Group, adept at product lifecycle management and data-driven decision making. Spearheaded cross-functional collaboration to enhance user experience, resulting in significant improvements in product performance and customer satisfaction. A strategic thinker committed to continuous improvement and team empowerment.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Senior Strategic Product Manager
Reliable Group
01.2021 - Current
- Managing full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with the development team and respective project managers.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Managed product demonstrations and testimonials for performance evaluation.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Delivered strategic insights and solutions to complex challenges, with a strong emphasis on prioritizing user experience.
Senior Business Advisory Specialist
Accenture
11.2017 - 01.2021
- Managed Business transition and transformation.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collaborated with cross-functional teams, driving coordinated efforts towards common goals and project success.
- Increased overall company value by identifying and pursuing growth opportunities through diversification and strategic partnerships.
- Managed client engagements from inception to completion, ensuring seamless coordination among all stakeholders involved.
- Strengthened client relationships by proactively addressing concerns and ensuring timely resolution of issues.
- Enhanced client satisfaction by providing tailored advisory services and strategic recommendations.
- Mentored junior team members by sharing knowledge on technical topics as well as fostering professional growth opportunities.
Senior IT Operations Manager
GlobalLogic Technologies Pvt. Ltd.
09.2007 - 10.2017
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Manage a team of IT professionals responsible for supporting and maintaining our technology infrastructure.
- Improve operational management systems, processes and best practices.
Education
PGDM - IT Project Management
Indian Institute Of Management
Indore, India 04.2001 -
Bachelor of Technology - Computer Science
Rajiv Gandhi Technological University (RGPV)
Bhopal, India 04.2001 -
Skills
Product lifecycle management
Certification
PSM - I
Timeline
Certified Project Management Professional
06-2023
PSM - I
11-2021
Senior Strategic Product Manager
Reliable Group
01.2021 - Current
AWS Certified Practitioner
10-2020
Senior Business Advisory Specialist
Accenture
11.2017 - 01.2021
Senior IT Operations Manager
GlobalLogic Technologies Pvt. Ltd.
09.2007 - 10.2017
PGDM - IT Project Management
Indian Institute Of Management
04.2001 -
Bachelor of Technology - Computer Science
Rajiv Gandhi Technological University (RGPV)
04.2001 -
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